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The good, the bad, and the ugly - discover what customers are saying about Poolside Pineapple

Welcome to our customer reviews and complaints page for Poolside Pineapple. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Poolside Pineapple.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Poolside Pineapple's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Poolside Pineapple, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Poolside Pineapple. Your feedback is an important part of our community and will help others make informed decisions.

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7:42 am EST
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Poolside Pineapple Logo Cups

My company placed an order for 2500 margarita glasses, 2500 coconut glasses and 5000 test tubes in March 2012. As of now, December 2012, we have only received the coconut glasses. I can not get a hold of anyone at Poolside Pineapple about my refund. We are being forced to fly from Maryland to file a lawsuit against this company. Every time we call the owner is out of the office and will call me back. It has now been 9 months. Please feel free to contact me about this company before using as I would HIGHLY recommend you NEVER do business with them.

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5:11 am EDT
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Poolside Pineapple substanciation of original complaint

Myself and about 3-4 employees worked for Mr. Michael back in 2007. Obviously, if he did take this matter to court, he lost.. or just filled the space with empty threats. Michael can be a nice guy, when he wants something. The man is a true salesman.. for the most part when the mans mouth is moving, he is stretching the truth or out and out lying. He has a lot of big connections that he will always try to do right by, because he knows what will happen if he doesn't... most of the time he does not play by the rules though!

When I was there... after he moved to Henderson and began a partnership with Angostura. SUDDENLY without any warning, all of his employees were sent home after showing up for work, and apparently it had to due with Angostura not being happy about something! Michael didn't even know what to tell us ... and then it took almost 2 weeks of badgering him to find out if any of us still had a job! I eventually gave up, and sought other employment. However... how messed up is that? And some of us never got paid what he owed on commissions. He just disappeared for awhile, I guess.

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12:43 pm EDT
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Poolside Pineapple Rip off company

I had order 3 products from this company with the owner himself, Michael Tsunis. Less than 18 hrs later I canceled. Michael said 1 products had been in production in China. Ok...So, he said he will refund money for the other 2 products.

With so many emails and phone calls, they still won't refund the money. They didn't respond to my credit card company for fault. They don't returns my calls, my emails. My credit card company then make me paid for the charge because they can' contact this company.

They still owned me $2640.00.

I did report them to BBB of Southern Nevada Inc www.vegasbbb.org. Still no answer.

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Daniel33
, US
Oct 10, 2011 10:20 am EDT

I ordered cups 6 months ago and have still not got my 1000 cups... I have called 2-3 times a week and have not gotten anything! Nice girl that gets the phone but is completely useless, DO NOT BUY FROM THEM

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Meadow@johnskracker
, US
Apr 21, 2010 6:25 pm EDT

Great Company- always delivers and always has the lowest pricing.

What more can you ask for.. been dealing with them for 10 years.

Keep up the good work, . Poolside Pineapple.

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X
x-employee of poolside pineapple
Las Vegas, US
Apr 10, 2010 4:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Myself and about 3-4 employees worked for Mr. Michael back in 2007. Obviously, if he did take this matter to court, he lost.. or just filled the space with empty threats. Michael can be a nice guy, when he wants something. The man is a true salesman.. for the most part when the mans mouth is moving, he is stretching the truth or out and out lying. He has a lot of big connections that he will always try to do right by, because he knows what will happen if he doesn't... most of the time he does not play by the rules though!

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Micahel Tsunis
4391 Pearl Street, US
May 01, 2009 2:41 am EDT

I am Michael Tsunis - I have just received a phone call regarding this.. I have attempted to negate this, ..

I urge Lisa to get her facts straight, our clientel list will make your head spin.. We are # 1 for a reason, , and I will gladly take this matter to a courtroom tomorrow..

Here is my phone #- [protected] -

Lisa you have outstanding shipping bills that you have not paid, thus you come at me with this nonsense.. you may call my office anytime to discuss..

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Billy R
Las Vegas, US
May 01, 2009 2:34 am EDT

I saw this complaint and I had to call Michael himself and ask about it.. Very unfair to post this, without his side of story... Poolside Pineapple and I have been doing business for over 7 years, I own 8 bars and 1 hotel.. I have never had a problen, and they make me a great deal of money..

Bill R
New Jersey

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Tommy
Astoria, US
Apr 30, 2009 6:43 pm EDT

I strongly disagree with this complaint. I own a business and so far my experience with poolside pineapple has been great. I've been doing business with them for over a year now and I've refered friends who are also business owners to poolside and they're very satisfied with the service as well.

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