I too have been scammed. Does anyone ever get a TV back. I feel bad for those poor customer service techs that get the continuous complaint calls. My sad, sad story is like so many others. Bought a 42 inch flat screen Polaroid on Black Friday of 2007 at Wal-mart. Didn't open the box until Sept 2008 and the TV had a big greenvertical line going down it in the middle of the screen. Customer service was very nice, told me to send the TV back (at my cost of $150 to ship it back). I was told I would have a replacement TV in 7-10 days. Oct 6, 2008, I was told the same thing and Oct 23, 2008 I was told the TV was on back order and it would be another 7-10 days. Just lies!!! Has anyone ever gotten a TV back? When they get it back, does it actually work? Does anyone know where I can go to get resolution? Do I file a complaint with the Authorney General? Can I sue? Thought I was a savvy shopper, but I got taken big time.
Kathy Williams from Plainfield IN
|