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PokerStars.com / security investigation in the middle of my gametime

Netherlands Review updated:

25 -10- 18 i was playing ..lost my money, deposit 300 euro and go one with roulette and spin and go ..and boom
account blocked .. i received a mail where they say . because of a security investagation my account is closed and it will only take a vew minutes
then i received a mail to provited a nvew documents, so i did ... end since then the only contact i get is live chat and they can do nothing and asking for my patience
the security department with an [censored] named Jason doesn, t even react .it takes 2 days now and they won, t sent my money back

What the [censored] is wrong with everybody overthere ?

open my account or give me my money back

Jo
Oct 27, 2018
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Comments

  • Da
      Nov 28, 2018

    Same problem for me pall, they play us like we are some kind of idiots.
    May i suggest 888poker? Might not be as big as Pokerstars but at least they don't hijack your money :)

    0 Votes
  • De
      Dec 05, 2018

    Same for me. Won't send my money. I call it theft

    0 Votes
  • Wi
      Mar 08, 2019

    Same here they are the most corrupt and inept poker site out there. I can’t believe they’re still in business never mind the biggest online poker site. It’s a complete scam!

    0 Votes

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