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1.3 537 Reviews

PoF.com / Plenty of Fish Complaints Summary

39 Resolved
498 Unresolved
Our verdict: If considering services from PoF.com / Plenty of Fish with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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PoF.com / Plenty of Fish reviews & complaints 537

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Newest PoF.com / Plenty of Fish reviews & complaints

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3:54 am EDT
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PoF.com / Plenty of Fish a fake account set in my name

Someone has set up a fake account in my name using my facebook pictures! Ive never used pof!im 2 years married and 14 years in a relationship!can you please delete this account!the username used is ninaislookingforyou they say im 32 im actually 38!my partner is receiving messages saying im cheating!I dont no weather I should call the police about this

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Staceymaree
, AU
May 17, 2017 4:00 pm EDT

Someone has made a fake profile of me and im trying to hack into it to deactivate it cause its causing alot of drama with me and my parnter of 3 yrs and its all because of a jealous ex gf of his . I need to find that fake profile help?

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1:57 am EDT

PoF.com / Plenty of Fish deleted account

I was a long time user of Plenty of Fish and spent a lot of time and money on it. Recently I received a notification from Plenty of Fish stating that my account was first blocked and then deleted.
It was very hard to reach them, but when Plenty of Fish finally replied they said that someone reported me for harassing and abuse! I had no idea what were they talking about and everything they said was just a lie! I never was rude to anyone on Plenty of Fish and I loved the site. I tried to explain that I had nothing to do with that, but they didn't want to listen. I'm very disappointed!

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1:27 am EDT

PoF.com / Plenty of Fish falsified account

I am reporting that the person & person's account(picture included), is a LIAR. He most certainly IS NOT divorced. He's very much still married. I know this for a fact because I AM HIS WIFE! I can verify this. You can email me at [protected]@gmail.com. My name is Ginger Hall.
Also, I am reporting that several profiles he is looking at is local teenage girls (some not local) that I & my children know. These girls are putting that they are 25-35yrs old but they aren't. I have taken this evidence to the local sheriff's department.

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6:49 pm EDT

PoF.com / Plenty of Fish harassment

Member with username dd11ss has been harassing me. He has messaged me before on his old profile and was extremely hateful when I politely rejected him. Today he messaged me again and was even worse. He called me horrible names and threatened my family. Do not talk to this psycho. He would not leave me alone. I finally reported him after his threats, I am not sure if it was revolved.

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5:37 pm EDT
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PoF.com / Plenty of Fish user who scam women for money

Beware of hockeystar6, 34, from Hampton, NH. He isn't who he says he is. Ladies, he might look good but underneath the looks he is a compulsive liar, uses women for money, and cheater. He corresponded with me and I found out after he asked me to meet for a drink that he had a girlfriend. I reached out to her on Facebook and sure enough she was the girlfriend. He used her while also seeing and using another girl at the same time, that he met on POF. He got $3, 000 each out of both women. He tells you what you want to hear to get you to meet him. He told the girlfriend he loved her but that's a lie, seeing he cheating on her and taking other girl out on dates on her credit card. The girlfriend stay with him because promised his dad and her he deleted his POF account but never did. red flags: wants exchange phone numbers right after a few messages, because he rarely comes on here, but I never gave him my number, he also wanted to exchange sexy photos, he dodged all response to questions about employment because he has no job. He needs money now so he preys on woman on POF who have good jobs, money, etc. he still lives at home with his parents according to the girlfriend, now ex, and that he was grounded and can't go out of the house because his parents have to pay these 2 woman back, he also said he was single for 6 months but had a girlfriend. He said "i AM not like the other guys on here, I am honest and know what I want, I have never cheated and never will". Of course, take what he said with a grain of salt. When question that he was different then other guys he got defensive. I never said he lied, I just said most guys on here are liars, cheaters, etc. thankfully, I didn't fall for this pretty boys lies. He lied to the girlfriend and dad that he deleted the profile, dad was involved because he had to pay these women back that his son used. This just happened 3/24/17. He's been on pof now since the ex broke up with him because of lies and me reaching out to her. He's looking for next girlbeith a good job he can prey on to use for money. Hevwill use every angle to get you to give him money, he has financial problems, sick relative, car problem, no gas to come see you, etc. the sick part is he uses one woman to take out the other woman he is also using out in dates using the other woman's (girlfriends)credit card. Please he needs to be stopped and have his profile permanently deleted, before more women get hurt, used and their money taken that he won't pay back.

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7:47 am EDT

PoF.com / Plenty of Fish fake pof profile

Frank Tanner on pof is catfishing. He gets you off pof fast and goes hang out. Says his wife died and has a 17 year old daughter in the UK. She has a hang out account her name is Angela Tanner sends pictures of herself calls me mom. Then they both say her birthday is the 30 th. Well she needs money to have a big party Ive dealt with so many of these on facebook. Oh he pretends to be U.S. soldier a commander in Iraq. Hes a piece of dirt trying to scam women out of money. Please help these people need to be punished

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5:17 am EDT

PoF.com / Plenty of Fish unethical behavior and fake profile

I was contacted by a user of POF named brianslater1976, he sent me a message of interest. Immediately he told me that he was not online very often in the site so asked for my Skype address. We've only been communicating for 4 days but I already sensed that the photos he was sending were kinda blurry and he said he could not take selfie and requested me for a video call but his camera was broken. Last night, he sent a photo of his supposedly 65-year-old parents and I noticed it was pretty much high-resolution photo, far from the quality of the photos he sends me of himself. So I googled it, and true enough, the photo he sent to me was a stock photo easily googled. I checked all the photos he sent me and verified using google reverse image search. The photos of the man he was using was under the flickr account of a certain Mr. Alex Karis. He was not single, in fact married with 2 kids. I was beginning to get uncomfortable with the way he was communicating because of his sexual innuendos. I don't understand why it's so easy for members of this online dating site to post fake profiles and try to fool decent members who are just trying to look for some real connection from real people. Below are the Facebook links I found after I used Google Reverse image.
https://web.facebook.com/alexkaris
https://web.facebook.com/brian.slater.5059

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2:22 pm EDT

PoF.com / Plenty of Fish my account has been hacked and stolen

Hello,
My account has been hacked and stolen. My username, password and email no longer gain access to my account. My username is pragtigemeisie.

The date of the incident is March 20th 2017. It started when I was trying to log into my account with no luck, my pictures are private and I searched my name to find my account. What I found was that my name, picture, city and ethnicity was changed however the rest of the information and bio I made are the same. The name the account is now under is Lee from Jksn, Mississippi.

If you could please email with regards to how I can regain access to my account that would be much appreciated.

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5:11 am EDT

PoF.com / Plenty of Fish plenty of fish website is not safe for women!

I am quite shy and it's very difficult for me to meet new people in real life so I decided to try a dating site. Plenty of Fish was the only dating website I ever used and I was not sure what to expect. I made an account, uploaded some photos and received several messages from men. I am 23 years old and good looking. All men who wrote me looked terrible and the worst part was that they all were old - 50 plus! I replied that I was not interested and they continued writing me and one of them even sent me nude pictures. Terrible! I immediately reported him and cancelled my account.
Plenty of Fish website is not safe for women! Avoid!

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1:47 pm EST

PoF.com / Plenty of Fish hacked/stolen account/profile

My name is Johnny Lane and I have been a POF user since Nov. 2012

I'm contacting you to inform you that my POF account has been stolen and hacked.

I am not able to log into my POF account by using my user name and password, and I have been in contact with people that I have met through my POF account and have been informed that the individual who hack my account has been in contact with them and telling them that he is in the military and stationed in Kenya.

I would like for you to dissolve the account with the user name, JDL_4U and has the about name, Kelvin001 and says that he resides in van Buren, Indiana,

I would also like my account restored with my user name JDL_4U, Gender: Male, Birth Date 04-24-1957, about name: Johnny, Country: U.S.A., Ethnicity: African American, living in: Vallejo Calif.

Thank You

Johnny Lane,

JDL_U4

[protected]

[protected]@gmail.com

[protected]@yahoo.com

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7:24 pm EST

PoF.com / Plenty of Fish stolen profile

On Feb 18, 2017 I tried to access my account and I was told my login or password was incorrect though I knew it wasn't. I sent for forgotten password to no avail because I have yet to receive a response. I looked up phone numbers to POF to no avail because it had a message with a full mailbox. I sent messages to [protected]@pof.com to no avail at this point. I have since discovered that my profile has been stolen by someone who changed a few details such as height, where they live, their name, (but not the login in name which is mine), etc. I want my profile back and haven't a clue how mine was stolen from me and now I am locked out. They kept the same login name and all the things I wrote for my profile. I am not finding POF easy to reach, contact, or respond. They are responsible and yet they have no way to reach them.

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3:33 am EST

PoF.com / Plenty of Fish stolen profile

On Feb 1 2017 I tried to access my account and I was told my login or password was incorrect though I knew it wasn't. I sent for forgotten password to no avail because I have yet to receive a response. I looked up phone numbers to POF to no avail because it had a message with a full mailbox. I sent messages to [protected]@pof.com to no avail at this point. I have since discovered that my profile has been stolen by someone who changed a few details such as height, where they live, their name, (but not the login in name which is mine), etc. I want my profile back and haven't a clue how mine was stolen from me and now I am locked out. They kept the same login name and all the things I wrote for my profile. I am not finding POF easy to reach, contact, or respond. They are responsible and yet they have no way to reach them. Do people have to hire attorneys to get action taken?

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12:04 pm EST

PoF.com / Plenty of Fish catfishing / fake profile

This person is going by the name Carlos but his real name is Ben, this is the second time he tried to catfish me I remembered his cell phone number. The user name is r3ally100. Once I got confirmation through a reverse phone number look up site I told him to never contact me again but for other woman would could be a game in this I request an investigation and a termination to his account. His Profile looks very real but if it wasn't for his cell phone number looking familiar I would have continued contact.

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6:03 pm EST

PoF.com / Plenty of Fish harassment from a profiler

I live in Houston, Texas and I have been signed up with Plenty of Fish off and on for over 1 year. I have been harrass by a black male profiler with the page title, hotrodlives for about 1year. I have never met, nor spoken to this man in my life. I have blocked him from my page and he has continue to find ways to reappear on page and send harrassment messages. This man is clearly voilent with a criminal background of assault against women. I have no ideal why he has forcus his relentless harrassment on me. I want this man to be address, investigated, remove from your website. This man is clearly dangerous, if he's harassing me and I never seen, nor spoken are met then its clear what he will do to wo.an on this website he has met. Please address this matter by saving a woman's life from tbis walking time bomb. Thank you

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2:59 am EST
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PoF.com / Plenty of Fish an account was made using my pictures and my information

My husband went through my email, my dpam rmail and it said that i haf a pof account. Ive never gotten yhese emails befor. He showed me the account and i tried to contact them using my email address and the website said this email was not valid. I want my pictures and informatiin removed from this website immediately. Im married and bern with my husband for 2 years. This is disgusting and makes me sick. I want it gone and ill delete my facebook too since my photos can be stolen so easily and my information.

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9:23 am EST
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PoF.com / Plenty of Fish this is why people are getting booted read bottom

Thank you for contacting POF! Unfortunately, we are not able to respond to all emails.

If you are an upgraded user, or have question about one of your payments, please send us a new email from the email address registered to your Upgraded POF account.

Otherwise, please see the below for the answers to the most frequent questions, or visit http://www.pof.com/HelpCenter/helpcenter_faq.aspx

How do I edit my profile?

Click this link to access ALL areas of your profile that can be edited:
http://www.pof.com/editprofile.aspx
*Some sections of Edit Profile can only be accessed using a desktop web browser. If you're using a mobile device and are looking to edit your password, email address, or Country, after clicking on the link please go to the Menu and select "Switch to Desktop site" to edit these areas.
**Please note your age/birthday can only be changed within the first 2 week of sign up. After 2 weeks, your birth date cannot be changed.

How can I log in if I've forgotten my username or password?

If you forgot your password, visit this page:
http://www.pof.com/getpassword.aspx
*Please ensure you're entering the email address registered to your account, and checking your junk folder!

If you forgot your username, you can login using your email address in place of your username. Once you successfully login, go to your profile to see your username.

How can I block a user, or report a profile?

Visit http://www.pof.com/HelpCenter/helpCenter_reportUser.aspx for more information, or:

To block a user, you need to have a message from them in your inbox, and be using one of our apps or a desktop browser. Open the message, and click on the "Block User" link (on the apps, it can be found in the drop down menu when viewing the message.)

To report a profile for breaking our terms and conditions, you will need to be logged in.
- You can report a user on the web (POF.com) by clicking on the Report User link at the very bottom of their profile page. The text says "Report User".
- You can report a user via the iPhone or Android apps by clicking "Report User" on the drop down menu (accessed via the menu symbol at top right of the screen) when viewing the profile you wish to report.
- If you do not have an account on POF, please email us the report and include the username or web-link to the profile you are reporting.

I can't send messages!

If your messages are not being sent, it is likely due to one of the following reasons:

1. The recipient has mail settings restricting you from contact. There may be restrictions you cannot see listed on their profile.

2. You are being blocked by our spam filers for sending the same message to numerous users, or are using potentially bad language. If this happens your profile may temporarily be restricted from sending new messages.

3. Your profile may have been flagged for review and be in quarantine. If you cannot receive messages, add favorites, or are having trouble logging in, please wait 48 hours and try again.

4. Some users specify that they prefer to receive longer first messages. We recommend you writing a longer message if this occurs.

5. Your age is outside of the +/- 14 year contact restrictions (or +9 year restrictions for those under 22.) Please note your cannot send messages outside of these age restrictions

6. You can only send a "first contact" message to 55 new people per 24 hours, so make your first message to a user count! (Please note this limit is only on first contacts, and there is NO LIMIT on how many messages you can send per day, or how many different people you can message per day that you have previously made contact with - so chat as much as you like!)

Why was my account deleted?

POF has 0 tolerance for users who are rude, upload nude or fake pictures, are married, use sexual language in their first email, or break our terms of service in any way. Any user caught doing so is deleted. You may also be deleted if you accumulate a high number of blocks. Users who are deleted may not signup to the service again.

Replies to this email will be automatically deleted. If you do not wish to be notified by email, please unsubscribe here: http://www.pof.com/mailsettings.aspx Here is the link to POF's Help Center: http://www.pof.com/HelpCenter/helpcenter_faq.aspx Plentyoffish Media Inc. #142-757 West Hastings St., PMB 670, Vancouver, BC V6C1A1

Read full review of PoF.com / Plenty of Fish and 3 comments
Update by Complainant91923
May 24, 2022 6:37 am EDT

pof is a scam

Update by Complainant91923
May 13, 2019 10:04 am EDT

they will shut down one day

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Kevin O
, US
May 23, 2022 9:02 am EDT

Can you only send messages to people you have liked and they like you back?

C
Author of the review
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Complainant91923
, US
May 23, 2022 10:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Kevin O

I do not know but be very careful with pof it is a joke and 95% of the profiles are fake period

G
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Ghislaine Blais
, US
Aug 26, 2021 5:24 am EDT

Bonjour,
Je ne peux plus entrer dans mon compte. Auriez-vous la bonté de rectifier la situation. Merci.
Pseudonyme : Selsiynnus

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Sumuna tamang
, US
May 13, 2019 6:32 am EDT

I am thankful to have this article. It is very informative and has covered step by step solution about the profile edit and recovery of the password as well as the problems of a message being unsent. It is obvious people will send a message but they should also accept the terms and condition set for them. You can also read Message Limit which is all about the message limit set by Plenty Of Fish.

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10:13 am EST
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PoF.com / Plenty of Fish someone is using my info and pictures

This is a fake page. I submitted the photos sent to me. These are my photos and they are even using my information about my life and kids! I'm guessing they got it from Facebook. I don't have a POF ACCOUNT. MY friend that reported the page told you all it was fake and the response you gave him was if you don't like this person, it can cause you to get deleted. If this page doesn't get deleted, I will take legal action. Thank you for your time.

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7:18 am EST

PoF.com / Plenty of Fish took my payment and erased my entire account

I registered with POF, upgraded the next day, changed my email on my profile page on the 3rd day and was erased after that. Just completely ghosted my account. Didn't even have record of my email address, which is [protected]@gmail.com. I am trying to contact all others that POF has screwed over and get a class action going. There is no number to contact anyone and you ignore all emails. This is unacceptable. I have emails showing the original registration and challenge you to find that account. I will not let this go.

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12:18 am EST
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PoF.com / Plenty of Fish money taken out of my account that shouldn't have been I don't even have an account!

Hello,

I have sent this to several different email addresses with no response. I need someone to get back to me ASAP as everyday I'm being charged £6 because you have taken money out of my account that you shouldn't have and I'm now overdrawn with no money for electric, dinner, or fuel to get home from work!. So the longer you take to get back to me the more money you are going to have to pay me back as I'm not paying the £6 a day as its your fault I'm overdrawn because you have stolen at least £80 out of my account !.

I need someone to reply to my emails or call me immediately on [protected].

Regards

Cali Mckevitt

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2:06 pm EST
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PoF.com / Plenty of Fish fake profile with stolen pic

I have contacted every number and email that I have found and left a comment on every board I find, I have also left my contact information as well on everyone of them, I have been trying to get this taken care of since 10:30 - 11:00 am. Someone had made a profile with you and is using a pic of me that I knew nothing about until my brother seen it and sent me the link. I am so embarrassed and sick that this has happened, I have never used or been on one of these sites. I want this profile and my picture removed please .
I hope this problem gets taken care of quickly and I am taking steps to find out who did this and pursue whatever legal options I have.
I have attached a pic of the profile with my picture that is being used.

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