Menu
PoF.com / Plenty of Fish
PoF.com / Plenty of Fish Customer Service Phone, Email, Contacts

PoF.com / Plenty of Fish
reviews and complaints

www.pof.com
www.pof.com

Learn how the rating is calculated

1.3 559 Reviews
Verified
The authenticity of the customer service contact information for PoF.com / Plenty of Fish has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

PoF.com / Plenty of Fish complaints 548

ComplaintsBoard
K
10:13 am EST

PoF.com / Plenty of Fish pof signing up process

I have received an email to say I've been signed up. And now I'm receiving emails from random people. I did not sign up to use POF and do not want to be. I want my account deleted immediately and I want to know how my email has become associated with an account in this way?
Please get back to me to confirm the requested action and information within an acceptable time frame. One week.

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
O
6:29 am EST

PoF.com / Plenty of Fish taking money without my authority

I have just seen that pof.com has taken £38.70 from my account without any authorisation. I have not used the account in over a year and do not indend to. I am getting married in march and need every penny and you have taking 38.70 which is a lot of money for me at the mooment. I have just deleted my account and now request my money back here is the reference from my bank. Pof.com 442-0806809ca

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
H
3:11 pm EST

PoF.com / Plenty of Fish imposter claims to be a doctor and a scammer

This gentleman is from Nigeria and lives in Fl . Goes by the name Leon but his real name is Nosakhare Osasu Idehen. His name on POF is DoctorloveMD. It is no longer on the site. He claims he is a doctor and and steals money from patients that he contacts online that come to him for health questions. He also scammes you if you are invited to his home and he steals from you when you are a sleep.
He has mulitple woman that come to his house and picks fights with them for no reason and he preys on your emotions. He is a dangerous man to the society and proclaims he is a doctor. He is married and is a pathalogical lair and he can't keep his story straight because he lies so much. Just want to protect any woman out there that to be aware of this creep.

Read full review of PoF.com / Plenty of Fish
View 0 more photos
Hide full review
ComplaintsBoard
L
10:15 pm EST

PoF.com / Plenty of Fish pop up gift card

It thanks me for being a Sprint customer, I am not, and it keeps telling me that I have a Walmart gift card, requesting personal information to redeem. Total highjack of the page. I can't go back to previous page and cannot continue without completing the form and that is not going to happen. I have no idea how to remove or navigate around this junk.

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
L
10:06 pm EST

PoF.com / Plenty of Fish dating site

My account keeps getting locked out of my POF account for no reason and I can't get help anywhere. Their customer service phone no. doesn't receive calls and their email only responds with automated messages. I had to keep recreating a new account every time this happens. I can't even delete the old ones because it won't take my passwords. No one else I know has this problem. Locked out for 4th time in 3 days.

Lorraine Borgese
[protected]@hotmail.com

Read full review of PoF.com / Plenty of Fish and 1 comment
Hide full review
1 comment
Add a comment
I
I
Itisme15
, CA
Apr 22, 2019 10:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi there
I am hoping you can help me . I am trying to reopen my account or get a new one and I get one then as soon as I log in it deletes me once again.I have never been in any trouble before this is so frustrating . I know you use an automated service but please there is some of us who have had no reason to be deleted . And yet keep getting booted. My email addy is pattinasato@hotmail.com or junkie11@icloud.com
Can you please help me on what I should do . I am 70years old and not into any games

View 0 more photos
ComplaintsBoard
D
12:23 pm EST

PoF.com / Plenty of Fish unethical behavior

Mike Tully (Romantic03) ([protected]@yahoo.com) is a sexual predator who exposed himself to my little girl who was almost 10. He watches lots of very young teen porn, most look 14 or 15, some as young as 9, 10 & 11. The cops know to watch for him, but he just got on dating sites. He was in prison for 4 years for breaking his ex girlfriend's jaw and he physically and verbally abused me when I dated him and hes still serving weekends in jail. he's on probation, but he is very good looking, funny and plays the God card. he's got bad addictions to porn, prostitutes, massage parlors and underage porn. he's sick. and every girl needs to be warned. he is a compulsive liar and threatened to kill himself a few times this last week because I wont date him. he is so sick. I would not want him around my daughters, of any age!

Read full review of PoF.com / Plenty of Fish
View 0 more photos
Hide full review
ComplaintsBoard
L
10:44 am EST

PoF.com / Plenty of Fish scammer using plenty of fish

A guy named Erik ( [protected]@gmail.com) on Plenty of Fish pretends to be looking for someone to marry. He claims that he is working in Dubai and has photos of himself (or someone) in Dubai. He uses the usual sob story that he's a widow, wants a mother for his son and tells women he loves them. He says he's extremely wealthy etc. Then he puts the screws in and requests money, saying his son's email has been hacked and he can't send him money or some lame excuse. I don't need any compensation; I just want him reported to protect others.

Read full review of PoF.com / Plenty of Fish and 4 comments
View 0 more photos
Hide full review
4 comments
Add a comment
D
D
Donewithmen100
, US
Jul 02, 2019 2:36 pm EDT

So how do you go about reporting someone beacuse i heard anything over 300 you can prosecute and im so done people hurting and taking advantage of me how do i start legally fighting back ?

Beware of Cliff058 London
Beware of Cliff058 London
, GB
Jan 10, 2019 5:35 pm EST

Cliff isn't his real name. Biggest scammer!

Beware of Cliff058 London
Beware of Cliff058 London
, GB
Jan 10, 2019 5:30 pm EST

He has a lot of Facebook accounts too! Dangerous man

View 0 more photos
Beware of Cliff058 London
Beware of Cliff058 London
, GB
Jan 10, 2019 5:05 pm EST

Nothing worse than to find out that cliff058 from London is a good compulsive liar and cheat. His profession was not at managerial level. Looking for a good friend with benefits is the words that he should have used. Scamming money of people giving sob stories about his lonely life. Claiming to be divorced, but still has a wife and son at home and goes to family outings or events together. When confronted told me that she is terminally ill that she left him with a big debt. Still living a lie, then told me she's no longer in the picture. He'd only got back from holiday with her. Beware ladies! His trap is not set up straight away, asking for money is another thing but deceiving a lot of women per week and looking for a lot of fbuddies. This man is joke!

View 0 more photos
ComplaintsBoard
R
1:54 pm EST

PoF.com / Plenty of Fish direct debit

Hi there my name is Richard Hastie, I opened an account with you going off the subscription monthly amount. I have recently found out that you have taken the full sum for the yearly subscription, which has completely come at the wrong time of year.

This was not my intention to pay for the full amount and your site should show clearly that this is what happens.

Your services for the remainder of the year and coming years will not be required an I would like a refund for the months not used.

Your help with this would be very much appreciated,

Kind regards,

Rick

Email Address - [protected]@hotmail.co.uk

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
N
9:29 am EST

PoF.com / Plenty of Fish I have evidence of a fraud imposter on your dating site and I have all of his messages as well as profiles

Adrian Fort Myers is his username and he is a serious imposter from the UK apparently or who knows and he is preying on women in the severest ways such as pretending to send Parcels of gifts and sending misspelled invalid information of names addresses phone numbers and using the wrong pronunciations for our US Government customs and diplomats. This has been reported to the FBI already and this is a very serious person.

Read full review of PoF.com / Plenty of Fish
View 0 more photos
Hide full review
ComplaintsBoard
J
12:09 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

For 2 days, I have been unable to log on to my pof account, crazyhotmatrix as an error message keep appearing saying my user name or password is incorrect. I am not getting any email notifications of likes, or meet mes or messages to my email address for the same amount of time as well. Also, I have sent a numner of reset password emails to my email address and nothing is appearing in my junk mail or inbox.

Read full review of PoF.com / Plenty of Fish and 4 comments
ComplaintsBoard
Z
2:51 pm EST

PoF.com / Plenty of Fish unauthorized billing and possible account hack

I was billed on the 25th of this month, November 2018, $51 for services I did not authorize. I am also locked out of my account and cannot get back in. I have tried several times to contact the service to no avail. Their listed numbers lead to shady mailboxes, nobody ever answers and their email accounts get bounced back.

I have contested the charges through paypal and I'm still waiting for it to be resolved. I also tried to contact POF through their website and when I click on the link that says click here to contact us nothing happens.

I have tried to reset my password so I can get back into the account but when I submit my email address and hit send I never get an email response that would allow me to reset password. I have also attempted to contact them via the phone app with no luck. I have attached a photo with their supposed phone numbers as found on google. try calling them. it is almost laughable how shady and scammy it is.

Read full review of PoF.com / Plenty of Fish
View 0 more photos
Hide full review
ComplaintsBoard
L
11:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish fake profile

Fred Patterson 111 is posing as a person in the military and has been in contact with my cousin. Fred's address is 1908 E 19th St Lot W39 Lawrence-Kansas 66046. I know this bc I went with my cousin to help him send Fred $100 via Money Gram at Walmart. I told my cousin not to send this guy money but he didn't listen. I googled his info and found out he is a registered sex offender- children 12-14 years old. He claims to be on a military base and has a house in NC.

Read full review of PoF.com / Plenty of Fish
View 0 more photos
Hide full review
ComplaintsBoard
T
12:19 pm EST

PoF.com / Plenty of Fish deleted profile

I had a POF account in the UK with a user name of Toebackinthewater. linked to the email address [protected]@btinternet.com

Today, 24/11/2018 I attempted to access the account and it appears the account may have been deleted. I have attempted to retrieve /reset my password which I know I haven't got wrong as I have it recorded.

I have not posted any images that could cause offence as I'm sure your records will show and the same goes for messages. I have always sent a polite reply out of courtesy when somebody contacts me that I am not interested in.

I do not know nor understand why my profile has been closed and it seems my email address has been blocked too as I am unable to open a new account.

I have now lost contact with someone I had been chatting to which I find upsetting.

I would ask that somebody has the decency to contact me from POF so that I can understand why my account has been closed, I would also be interested to see any supporting evidence as to why you would do this to a decently minded member.

I have come across a number of dodgy profiles that I have reported to yourselves yet seen them remain whilst mine is removed.

Yours sincerely

Logan HUNTER

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
W
11:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish unethical behaviour

was contacted by a user that's going by the name straight line only, he gets all friendly with writing poems and nice things then says he has to go to Malaysia because he inherited money, on the way says his wallet was stolen then proceeds to ask for thousands of dollars and says he will pay back twice the amount, thankfully I was smart enough to not fall for this but women out there need to be forwarned, thanks

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
F
4:31 pm EST

PoF.com / Plenty of Fish my account is being hacked over and over again

My email is being hacked on pof .plus password and messages deleted. pof will not contact me back. Many peo ple have complained they are taking money and not helping people with their account issues. I feel they are a scam site and take money but are not legitimate website. Can you please run a audit report and make sure this isn't hackers who own this site and have site up just to still information

Read full review of PoF.com / Plenty of Fish
Hide full review
ComplaintsBoard
E
3:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish profile scammer - he blocked me so I don't know how to complain about him

profile name is boardwalkbiker4u the picture is not the person messaging me or was messaging me - he took me off sight and his email address is [protected]@gmail.com - his phone # is [protected] - he had excuses after excuses about someone hacking into his POF and etc..I noticed this morning he is back online and he blocked my profile - no doubt - our last conversations 11-16-18 by text - I point blank asked him why he called me over the phone and asked me to go to a grocery store of pharmacy to buy him iPhone - to get in his trust account..yahh right - I confronted him about this conversation and of course he denied it all - blaming me saying I was the gold digger…etc..etc.. he was far richer than anyone I knew etc..etc...he asked this of me and I told him that is what scammers do - he played really really stupid and didn't know what is was talking about...we ended conversation with he was tired and all this back and forth over texts wore him out..next thing I know 11-17-18 he is ignoring my text and emails - then today 11-18-18 - he is back on line using same profile as he did with same photo that is not his pictures he sent me..and HE BLOCKED me - so I know forsure this scum is a scammer..please please look into this guy he is a fake and he will scam some women he claims to be an owner of an offshore drilling company that has not website - he claims to be an engineer and 2 daughters - you just don't ask someone you just met to buy or go to a store grocery or pharmacy - the irs scammers do that...so knew right away this guy as fake - I just wonder who's photo's he is sending me...? please please look into this or I am sure you will have more complaints about this profile. - please contact me for more information if needed - I am who I say I am - I have nothing to hide in fact - I gave this stooge information I should not have - nothing financial too smart for that but he could find me if he wanted - that's a little scarey..

Read full review of PoF.com / Plenty of Fish and 1 comment
Hide full review
1 comment
Add a comment
W
W
wildtigress1
, CA
Nov 23, 2018 11:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

also be aware of a guy going by user name straight lineonly, ended up asking me for thousands of dollars to try and get back to dallas from Malaysia, says his wallet was stolen, thankfully I didn't give it to him but hes a great looking guy and a sweet talker, ladies beware do not ever give or send money...

ComplaintsBoard
L
8:01 am EST

PoF.com / Plenty of Fish fake profile

My name is Lacinda Nichols, i do NOT have a profile on POF. I have been getting messages. I believe it is my soon to be ex husband, Ricky which i has a restraining order against or his girlfriend Angela Gorr DOB 8/5/77 ADDRESS 444 meadow lane, Somerset WI 54025 phone # [protected] harassing me. Please i beg you find this profile and close it immediately!

Read full review of PoF.com / Plenty of Fish
View 0 more photos
Hide full review
ComplaintsBoard
R
10:53 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PoF.com / Plenty of Fish pof mobile app in canada

I am having trouble permanently blocking users on the app. When they message me (i'm talking about one specific user) I block
them, but I still see their profile on my page, in meet me and they somehow can still message me after a few weeks. i keep trying to keep this person from contacting me even when i've blocked her and she's blocked me back (she must have removed her block to talk to me?) Please help

Read full review of PoF.com / Plenty of Fish
Resolved

all fixed

Hide full review
ComplaintsBoard
S
12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish beware of a man by the username flairjess, 25, flossmoor on pof

Ladies beware of a young man by the username of flairjess, 25 years old living in Flossmoor, IL on POF. He uses women on there for sex. He pretends to be nice until he gets sex. Once he gets sex enough, he starts playing that "Hot and Cold" game, then he will turn all the way cold, in other words he doesn't want to be bothered anymore. He is evil! If he messages you, block him. He is a deceiver, a manipulator, a user and he degrades women. He is emotionally abusive and he does not want a relationship. Furthermore, he is a player and he disrespects women on social media.

Read full review of PoF.com / Plenty of Fish
View 0 more photos
Hide full review
ComplaintsBoard
T
7:42 pm EDT

PoF.com / Plenty of Fish account repeatedly getting deleted for no reason!!!

Seriously every single time I make a new pof profile within minutes it gets deleted...I dont understand why I dont post anything wrong or anything that would violate terms and conditions I feel like they pick on certain users or discriminate because I mentioned what i do for a living which has nothing to do with my profile just simply stating. I made over 10+ profiles and all got deleted within minutes I dont even get a conversation or a mutual swipe right notification

Read full review of PoF.com / Plenty of Fish and 2 comments
Hide full review
2 comments
Add a comment
B
B
Beelja
Sydney, AU
Feb 22, 2021 10:59 pm EST

I totally support you - I have had my profile hacked continuously and SOMEONE WORKING FOR POF is continually deleting my account and taken all my photos - there was a comment on this page from one person who states that a representative from POF had deleted his site for no reason and he did it twice - I even created a profile with no photo and it was up for an hour and then it was deleted for no apparent reason and it must be someone from inside POF one of their staff who is doing this as only they monitor who signs up and has access to all our photos and information - the profiles on there are fake the men appear to be fake and at one stage I was speaking with someone and in the background someone was typing words that I did not say right in front of me and only staff rom POF have access to this messaging - the person who is deleting customers profiles with no valid reason should be held accountable and they should be exposed in the news as they are corrupt and definitely should be exposed as such and you should report POF to Consumer Affairs because the company needs to be thoroughtly investigated for they are putting all of us women in danger by allowing such a thing to happen...the people controlling POF are determining who they will allow and who they wont on this site which is disguisting and they have the audacity to make us sign and say that we will be doing the right thing when in reality POF are the people that are doing the wrong thing by their customers - its truly sad to see such a big company abuse its power and treat people with no respect and no morals - good luck in your quest and I hope that you don't give up on your quest to expose POF and hopefully our collective responses will see something happen to change this toxic culture of POF.

T
T
Tom gibbons
, US
Nov 06, 2018 8:25 pm EST

That’s my problem to I’ve made 6 accounts and 2 of them I didn’t even upload a picture

About PoF.com / Plenty of Fish

Plenty of Fish (POF) is a popular online dating platform that has been around since 2003. It is one of the largest dating websites in the world, with over 150 million registered users. The site is free to use, but users can upgrade to a paid membership for additional features.

POF has a simple and user-friendly interface that allows users to create a profile, search for matches, and communicate with other users. The site uses a matchmaking algorithm to suggest potential matches based on users' preferences and behavior on the site. Users can also search for matches using various filters, such as age, location, and interests.

One of the unique features of POF is the Chemistry Predictor, which is a personality test that helps users find compatible matches. The test consists of 73 questions that cover various aspects of personality, such as emotional temperament, social style, and relationship values.

POF also has a mobile app that is available for both iOS and Android devices. The app has all the features of the website, including the Chemistry Predictor, and allows users to access their account on the go.

Overall, POF is a reliable and popular dating platform that offers a range of features to help users find compatible matches. Its large user base and user-friendly interface make it a great choice for anyone looking to try online dating.

PoF.com / Plenty of Fish Customer Reviews Overview

Plenty of Fish (POF) is a popular online dating platform that has been around since 2003. It is known for its free membership option, which allows users to access many features without paying a fee. POF has received mixed reviews from users, but overall, it has a positive reputation.

One of the most significant advantages of POF is its large user base. With over 90 million registered users, it is one of the largest dating sites in the world. This means that users have a higher chance of finding a compatible match. Additionally, POF offers a variety of features, including messaging, searching, and matching, which make it easy for users to connect with others.

Another positive aspect of POF is its user-friendly interface. The site is easy to navigate, and users can quickly find the features they need. POF also offers a mobile app, which allows users to access the site on the go.

POF has also received praise for its customer service. The site has a comprehensive help center, and users can contact support if they have any issues. POF also has a strict policy against fake profiles, which helps to ensure that users are interacting with real people.

While POF has many positive aspects, it has also received criticism from some users. Some users have reported issues with fake profiles and scammers on the site. Additionally, some users have complained about the quality of matches they receive.

Overall, POF is a popular dating site with a large user base and many features. While it has received some criticism, it remains a popular choice for those looking to connect with others online.
Ratings on other sites
Trustpilot
Trustpilot
3.5
53111 reviews

Overview of PoF.com / Plenty of Fish complaint handling

PoF.com / Plenty of Fish reviews first appeared on Complaints Board on Jan 27, 2009. The latest review I do not appreciate the double standard you have online was posted on Apr 5, 2024. The latest complaint fake account was resolved on Apr 17, 2019. PoF.com / Plenty of Fish has an average consumer rating of 1 stars from 559 reviews. PoF.com / Plenty of Fish has resolved 39 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. PoF.com / Plenty of Fish contacts

  2. PoF.com / Plenty of Fish phone numbers
    +1 (877) 910-4167
    +1 (877) 910-4167
    Click up if you have successfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number 0 0 users reported that they have successfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number Click up if you have UNsuccessfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number 0 0 users reported that they have UNsuccessfully reached PoF.com / Plenty of Fish by calling +1 (877) 910-4167 phone number
  3. PoF.com / Plenty of Fish emails
  4. PoF.com / Plenty of Fish headquarters
    2625 555 W Hastings St., Vancouver, British Columbia, V6B4N5, Canada
  5. PoF.com / Plenty of Fish social media
PoF.com / Plenty of Fish Category
PoF.com / Plenty of Fish is related to the Dating Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with PoF.com / Plenty of Fish?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with PoF.com / Plenty of Fish Customer Service. Initial PoF.com / Plenty of Fish complaints should be directed to their team directly. You can find contact details for PoF.com / Plenty of Fish above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.