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PoF.com / Plenty of Fish
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1.3 537 Reviews

PoF.com / Plenty of Fish Complaints Summary

39 Resolved
498 Unresolved
Our verdict: If considering services from PoF.com / Plenty of Fish with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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PoF.com / Plenty of Fish reviews & complaints 537

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Newest PoF.com / Plenty of Fish reviews & complaints

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D
8:15 pm EST

PoF.com / Plenty of Fish scam, hacking, extortion, unethical behavior, won't delete my account

The folks at [protected] hacked me, tried to extort money and a credit card number from me and continued to access my computer without consent and went places in my computer without knowledge as they would black out my screen till I shut off my computer. Then they continued to call my phone to yell at me that I was rude because I wouldn't let them continue their hack.

Dear pof.
I am now looking into what can be done. I will start with the internet police.
My account was compromised when I lost my last phone. The tech at your 800 number from somewhere like the philippines, china or somewhere used and made me install three different programs.
Only one worked
He then got me into my account so I could re set my password but would not I repeat not let me.
I attempted to reset it and I never even got a confirmation in my gmail account. This very one I signed up for a free account with.
He then told me I needed to give him a payment of 3.99. I told him I had a free account he said I needed to pay that. I told him in america that's extortion. And a felony offense.
He then continued to black out my computer. Note he said he needed to use a program and login to my computer and take control or he wouldn't let me in my pof account.
So with him going crazy in my computer he continued to black out my screen so I couldn't see what he was doing. He made me go to two different email accounts and log in while he watched which shows him my pass codes. I told him I had sensitive information on my computer and I used to work in the area of law and I did not give him permission to black out my screen. So with four witnesses in the room I was finally forced to just disconnect my computer.
Well when I turned it back on, low and behold there he was trying diligently to get back into my computer. That is hacking also a felony in america.
I need to have my entire account erased and eradicated from your data base. I will also find your main company and write a cease and desist. If every thing in its entirety is not entirely removed from my profile to include my images I will employ an attorney and file suit. Not to mention every agency I intend to report you to.

Barbara shields

Cc: depart of consumer affairs consumer fraud division
https://www.ic3.gov/
Federal bureau of investigation
United states department of defense.
Usa today newspaper
Fox news
United states office of the president of the united states

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5:36 am EST

PoF.com / Plenty of Fish my account was hacked

Honestly, on this website I met a couple of people I liked, only I had to pay for talking to them. Well, they didn't ask me, the website did.
But my complaint is not about that. My account was hacked and someone started sending dirty messages to everyone on this website. It's such a shame.
I wrote to CS, but there's still no response. I don't think they care, but I would like to stop this mess and delete my account, I don't want pervs to use it.

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3:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish stolen images

Hello,
username "ReelSteel2017" has stolen some of my photos I uploaded on my facebook and is using them as their own on POF. I only came to find out about it when whoever this person is tried to message my friend. I do not have a POF account nor do I want to have one so I could not log in to search for this user and report him. please assist in resolving this asap.

Thanks

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7:43 pm EST

PoF.com / Plenty of Fish website

The website needs to be shut down. The users on there are doing nothing but using the site to physically and emotionally abuse and cause harm to the very small percentage who are actually looking for true relationships. There are individuals on there lying about their true intentions, dating multiple people and spreading stds. The creators of these sites are no better than the users.

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3:19 am EST

PoF.com / Plenty of Fish reporting users

POF doesn't seem to care when users report specific users. Why have a place to"report user" when the complaints are not addressed? I know several people who have reported and blocked buttersocks, and nothing is being done. Especially when you are an upgraded member, someone who is paying money to use the site. I have decided to address my issues on social media.

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12:45 pm EST

PoF.com / Plenty of Fish auto subscribe that I did not authorise!!!

I did not authorise an auto subscription! Thither more the was 3 days left on my old subscription! I don't even use the friggin site and you have stolen £38 from my credit card without my permission! Which has sent me over my credit limit and landed me a £12 charge so I expect a £50 refund!

I am totally pissed off as the £30 that was left on my card was supposed to be for food for my family meal tonight as I get paid tomorrow and now we are all [censor] over because of this. I have since deleted my profile. I'm truly disgusted I want a reply right now! As I need to get my money back to provide food for my family!

Simon

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1:39 pm EST

PoF.com / Plenty of Fish scam artist on canadian pof site

There is a man on plenty of fish Canadian site user ID is idunugal, Who just attempted a scam with my daughter.

This man who called himself Daniel Chandler Wilson told my daughter he was an architect working in Manitoba would be back in Calgary at the end of November to celebrate her birthday with her.

Then this man texted my daughter and said he had to go To Turkey to settle his father's estate subsequently he asked my daughter for help and to send money.

This was clearly a scam thank God my daughter didn't have money to send him please look into this on your site

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3:49 am EST

PoF.com / Plenty of Fish pof user - jabojoe72: looking for my other half

This individual is lying about his background. He is married, is NOT retired
military, and has an extensive history of domestic violence/assault. He
stalks women on your website. He has had multiple accounts on POF in the last few weeks/month. Usually listed under [protected]@yahoo.com or
[protected]@gmail.com, or [protected]@yahoo.com

He is located in Gulf Shores, Alabama

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5:17 pm EST

PoF.com / Plenty of Fish tokens

On Saturday early morning 18/11/17 I purchased what I thought was £1.69 token but instead u took £16.69 from my card and I can't afford that I knew I couldn't I wouldn't have done it if it was stated clearly. So now it's made me overdrawn and I will get charged for that. I would like that money refunded back to me asap
Yours sincerely
Tanya millard

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8:18 am EST

PoF.com / Plenty of Fish federal probation violation

BIGsurprize aka Gerald Ledford is a married man who says he's separated. That is a lie . Plus he is a federal felon who cannot be on social media... I know this because I am his wife.. His probation officer is Derrick Cooper and he is in the Davenport Iowa office.. He has had a sexual affair with Blu Geenz who lives in East Moline Illinois.. She knows he is married and has continued the affair.. I hope someone kicks him off this sight.. Also be advised that his probation officer will be notified of his activity on this sight...

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8:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish someone is using my phone number illegally and I am getting calls

Hi, I am submitting this complaint because someone is using my phone number on plenty of fish.com. I do not subscribe and do not want to subscribe. They are illegally using my phone number and I am getting calls from a lot of people and want this to stop!

My number they are illegally using is [protected]. Please take down this phone number off the site or tell them to change it or I will contact authority for this to stop!

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4:22 pm EST

PoF.com / Plenty of Fish plenty of fish - sexual discrimination

WHy is there a policy allowed to exist that disenfranchises males only. If it leads to bad behaviour it should be banned entirely and not just for one gender. Their help page:

https://www.pof.com/HelpCenter/helpCenter_faq.aspx

... has the following excerpt:

Private Images?
Only females can send private images. This feature was removed for men because of nudity.

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7:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish boyfriend caught on plenty of fish

Suspected cheating as he's done it to me before. Sure enough looking4u201360 profile with a charge to POF on his credit card he left visible for me to see... we live together. He's filed a fraud with his credit card stating that he never charged it. Coincidentally I'm sure. Anyways his profile was taken off 1/2 hour after me bringing it to his attention. Not sure this info is of importance to you. Just real crappy. Oh and he definitely is seeing someone he met on there. I'm sure she doesn't know he has a girlfriend.

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shannxmm
, US
Nov 11, 2017 8:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This is a personal matter more than anything else. You boyfriend's credit card didn't get fraudulently charged, he's just trying to save face as you suspect. Hopefully Plenty of Fish will see right through his bulls**t.

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3:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish pof.com/ plenty of fish

I currently have a protection order against my ex. He has recently contacted me on hear and stalked my profile I now can not find his account on hear he has vanished. I need to know what's happened as he is court ordered not to contact me or search for me on any given sites. His name is wynand Maree. Goes by Wayne maree.
Wayne maree has a warrant for his arrest, has a dvo and faces criminal charges due to the severity of the assault. He is a danger to females. This man has found me on your app and I need to no why he has blocked me or what hass happens.

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6:18 pm EST

PoF.com / Plenty of Fish one of your members

The member Stlcardinals1980 profile is a married man. He also has many lies on his profile. He has cheated many women on this site, so his profile needs to be kicked off for good... his email is [protected]@gmail.com so if you ever see this email he should be banned. This man is a good sweet talker and he just wants to get in your pants. He is actually 37 years old, married and lies about where he lives and everything about his life.

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Mo Filali Mozie
, US
Aug 13, 2018 5:42 pm EDT

Hi my name is Mo Filali I just joined POF payed for 19.99 I want a refund pls I don't like it the site too many fake plus too many fake profiles ask me to join other dating sites so refund pls
Thx

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1:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PoF.com / Plenty of Fish plenty of fish fake account

I do not have an account on pof or any other dating site. I have been notified by a number of people that my pictures are being used on a fake account. That account name is candymae81
I would like this account deleted immediately please. The information on that account is completely false and the person does not have my permission to use those pictures. I would like to be notified when it is deleted at [protected]@yahoo.com
Thank you in advance,
Jennifer bryant

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3:22 am EST

PoF.com / Plenty of Fish pof dating app and website

My profile/account keeps getting removed for no reason. I don't know if it's just a glitch or if somebody is purposely requesting to have me removed over and over again. I have not posted nudes or used any inappropriate language on my profile or in my messages. Frankly, I have used this dating app on and off for over two years and have seen several profiles/pics that should have been removed and never were. I'm very frustrated with this situation and would appreciate it being resolved. All I am trying to do is find a connection with someone using your app/website, which is the purpose of it.
Thank you.

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4:01 pm EST

PoF.com / Plenty of Fish meet me

Hi
I am an upgraded customer and every time I go on to Meet Me I am so disappointed as it goes to Belfast and the North Shields and I am in Renfrewshire Scotland,
It has been very disappointing as I am an upgraded customer and I get about a few meet me, s and then there is none .
This is disappointing POF . I would like to be looking for a relationship near paisley and this is why I upgraded, if this is the way it works then I shall be cancelling my POF account .

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12:45 pm EST

PoF.com / Plenty of Fish username and photos

Someone has a POF account using my photos and my first name as there username Widad99 and I do not have a POF account and haven't in over a year and that was not my username and when I try to retrieve the information it won't let me because I don't have an account with them I've tried to contact corporate but no information is given to contact them to ask them to remove my name and photos from whoever email is putting that up its identity theft there stealing my name and photos saying they're me and it's not me

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ninaelmanna@yahoo.com
, US
Nov 05, 2017 7:27 pm EST

Username widad99 has my birth given name plus photos of me and I don't have any account with pof or or any other dating site associated with or not with pof or match.com or any of that please remove my name and my photos off that username that is identity theft and false advertising copyright infringement if you need to contact me email is my first name this is defamation of character and I haven't got any help from the help center that's a joke someone is a dirty thief and letting it happen, I want it removed immediately

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3:56 pm EDT

PoF.com / Plenty of Fish plentyoffish.com

Every time i have a profile on plenty of fish im closed out can not re register an i get close to a date an my account is closed no reason why no emails replys from customer services no contact at all i have sent emaills with no reply they say we can submit online problems if you log in but can not log in because account keeps getting closed or hacked i now have had 5 accounts closed with no reason password resets dont work as account not there no more an web sight refuse to explain why

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PoF.com / Plenty of Fish contacts

Phone number

+1 (877) 910-4167

Website

www.pof.com

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