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PoF.com / Plenty of Fish
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1.3 538 Reviews

PoF.com / Plenty of Fish Complaints Summary

39 Resolved
499 Unresolved
Our verdict: If considering services from PoF.com / Plenty of Fish with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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PoF.com / Plenty of Fish reviews & complaints 538

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Newest PoF.com / Plenty of Fish reviews & complaints

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2:51 pm EST

PoF.com / Plenty of Fish unauthorized billing and possible account hack

I was billed on the 25th of this month, November 2018, $51 for services I did not authorize. I am also locked out of my account and cannot get back in. I have tried several times to contact the service to no avail. Their listed numbers lead to shady mailboxes, nobody ever answers and their email accounts get bounced back.

I have contested the charges through paypal and I'm still waiting for it to be resolved. I also tried to contact POF through their website and when I click on the link that says click here to contact us nothing happens.

I have tried to reset my password so I can get back into the account but when I submit my email address and hit send I never get an email response that would allow me to reset password. I have also attempted to contact them via the phone app with no luck. I have attached a photo with their supposed phone numbers as found on google. try calling them. it is almost laughable how shady and scammy it is.

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11:10 pm EST
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PoF.com / Plenty of Fish fake profile

Fred Patterson 111 is posing as a person in the military and has been in contact with my cousin. Fred's address is 1908 E 19th St Lot W39 Lawrence-Kansas 66046. I know this bc I went with my cousin to help him send Fred $100 via Money Gram at Walmart. I told my cousin not to send this guy money but he didn't listen. I googled his info and found out he is a registered sex offender- children 12-14 years old. He claims to be on a military base and has a house in NC.

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12:19 pm EST

PoF.com / Plenty of Fish deleted profile

I had a POF account in the UK with a user name of Toebackinthewater. linked to the email address [protected]@btinternet.com

Today, 24/11/2018 I attempted to access the account and it appears the account may have been deleted. I have attempted to retrieve /reset my password which I know I haven't got wrong as I have it recorded.

I have not posted any images that could cause offence as I'm sure your records will show and the same goes for messages. I have always sent a polite reply out of courtesy when somebody contacts me that I am not interested in.

I do not know nor understand why my profile has been closed and it seems my email address has been blocked too as I am unable to open a new account.

I have now lost contact with someone I had been chatting to which I find upsetting.

I would ask that somebody has the decency to contact me from POF so that I can understand why my account has been closed, I would also be interested to see any supporting evidence as to why you would do this to a decently minded member.

I have come across a number of dodgy profiles that I have reported to yourselves yet seen them remain whilst mine is removed.

Yours sincerely

Logan HUNTER

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11:38 pm EST
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PoF.com / Plenty of Fish unethical behaviour

was contacted by a user that's going by the name straight line only, he gets all friendly with writing poems and nice things then says he has to go to Malaysia because he inherited money, on the way says his wallet was stolen then proceeds to ask for thousands of dollars and says he will pay back twice the amount, thankfully I was smart enough to not fall for this but women out there need to be forwarned, thanks

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4:31 pm EST

PoF.com / Plenty of Fish my account is being hacked over and over again

My email is being hacked on pof .plus password and messages deleted. pof will not contact me back. Many peo ple have complained they are taking money and not helping people with their account issues. I feel they are a scam site and take money but are not legitimate website. Can you please run a audit report and make sure this isn't hackers who own this site and have site up just to still information

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3:50 pm EST
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PoF.com / Plenty of Fish profile scammer - he blocked me so I don't know how to complain about him

profile name is boardwalkbiker4u the picture is not the person messaging me or was messaging me - he took me off sight and his email address is [protected]@gmail.com - his phone # is [protected] - he had excuses after excuses about someone hacking into his POF and etc..I noticed this morning he is back online and he blocked my profile - no doubt - our last conversations 11-16-18 by text - I point blank asked him why he called me over the phone and asked me to go to a grocery store of pharmacy to buy him iPhone - to get in his trust account..yahh right - I confronted him about this conversation and of course he denied it all - blaming me saying I was the gold digger…etc..etc.. he was far richer than anyone I knew etc..etc...he asked this of me and I told him that is what scammers do - he played really really stupid and didn't know what is was talking about...we ended conversation with he was tired and all this back and forth over texts wore him out..next thing I know 11-17-18 he is ignoring my text and emails - then today 11-18-18 - he is back on line using same profile as he did with same photo that is not his pictures he sent me..and HE BLOCKED me - so I know forsure this scum is a scammer..please please look into this guy he is a fake and he will scam some women he claims to be an owner of an offshore drilling company that has not website - he claims to be an engineer and 2 daughters - you just don't ask someone you just met to buy or go to a store grocery or pharmacy - the irs scammers do that...so knew right away this guy as fake - I just wonder who's photo's he is sending me...? please please look into this or I am sure you will have more complaints about this profile. - please contact me for more information if needed - I am who I say I am - I have nothing to hide in fact - I gave this stooge information I should not have - nothing financial too smart for that but he could find me if he wanted - that's a little scarey..

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wildtigress1
, CA
Nov 23, 2018 11:47 pm EST
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also be aware of a guy going by user name straight lineonly, ended up asking me for thousands of dollars to try and get back to dallas from Malaysia, says his wallet was stolen, thankfully I didn't give it to him but hes a great looking guy and a sweet talker, ladies beware do not ever give or send money...

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8:01 am EST

PoF.com / Plenty of Fish fake profile

My name is Lacinda Nichols, i do NOT have a profile on POF. I have been getting messages. I believe it is my soon to be ex husband, Ricky which i has a restraining order against or his girlfriend Angela Gorr DOB 8/5/77 ADDRESS 444 meadow lane, Somerset WI 54025 phone # [protected] harassing me. Please i beg you find this profile and close it immediately!

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10:53 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PoF.com / Plenty of Fish pof mobile app in canada

I am having trouble permanently blocking users on the app. When they message me (i'm talking about one specific user) I block
them, but I still see their profile on my page, in meet me and they somehow can still message me after a few weeks. i keep trying to keep this person from contacting me even when i've blocked her and she's blocked me back (she must have removed her block to talk to me?) Please help

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Resolved

all fixed

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12:15 pm EDT
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PoF.com / Plenty of Fish beware of a man by the username flairjess, 25, flossmoor on pof

Ladies beware of a young man by the username of flairjess, 25 years old living in Flossmoor, IL on POF. He uses women on there for sex. He pretends to be nice until he gets sex. Once he gets sex enough, he starts playing that "Hot and Cold" game, then he will turn all the way cold, in other words he doesn't want to be bothered anymore. He is evil! If he messages you, block him. He is a deceiver, a manipulator, a user and he degrades women. He is emotionally abusive and he does not want a relationship. Furthermore, he is a player and he disrespects women on social media.

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7:42 pm EDT

PoF.com / Plenty of Fish account repeatedly getting deleted for no reason!!!

Seriously every single time I make a new pof profile within minutes it gets deleted...I dont understand why I dont post anything wrong or anything that would violate terms and conditions I feel like they pick on certain users or discriminate because I mentioned what i do for a living which has nothing to do with my profile just simply stating. I made over 10+ profiles and all got deleted within minutes I dont even get a conversation or a mutual swipe right notification

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Beelja
Sydney, AU
Feb 22, 2021 10:59 pm EST

I totally support you - I have had my profile hacked continuously and SOMEONE WORKING FOR POF is continually deleting my account and taken all my photos - there was a comment on this page from one person who states that a representative from POF had deleted his site for no reason and he did it twice - I even created a profile with no photo and it was up for an hour and then it was deleted for no apparent reason and it must be someone from inside POF one of their staff who is doing this as only they monitor who signs up and has access to all our photos and information - the profiles on there are fake the men appear to be fake and at one stage I was speaking with someone and in the background someone was typing words that I did not say right in front of me and only staff rom POF have access to this messaging - the person who is deleting customers profiles with no valid reason should be held accountable and they should be exposed in the news as they are corrupt and definitely should be exposed as such and you should report POF to Consumer Affairs because the company needs to be thoroughtly investigated for they are putting all of us women in danger by allowing such a thing to happen...the people controlling POF are determining who they will allow and who they wont on this site which is disguisting and they have the audacity to make us sign and say that we will be doing the right thing when in reality POF are the people that are doing the wrong thing by their customers - its truly sad to see such a big company abuse its power and treat people with no respect and no morals - good luck in your quest and I hope that you don't give up on your quest to expose POF and hopefully our collective responses will see something happen to change this toxic culture of POF.

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Tom gibbons
, US
Nov 06, 2018 8:25 pm EST

That’s my problem to I’ve made 6 accounts and 2 of them I didn’t even upload a picture

ComplaintsBoard
S
5:22 am EDT

PoF.com / Plenty of Fish plenty of fish/pof

Hello their,

I was having trouble trying to sign into my POF account, since yesterday. I was last on it in the morning and it was working fine. I sent numerous of email's and also tried resetting my log in detail's and have received nothing. my understanding of the help centre is that they are their to help assist you and resolve the issue, in this case i have received no help, which is really bad as they are representing that dating site. This morning after another email i sent, i receive one back saying how my account was closed with no explanation as to why. Neither did i receive an email telling me that my account will be closed down. All my personal information are legit, all my photo's of myself are real, i have no sexual or swear words on my profile, neither have i posted naked photos. There is nothing on my profile that indicates it is inappropriate in any way. I haven't had any bad words with people on that site giving them a reason to want to block or report me. The only person i had a problem with was called Eren_k, he was harassing me and even found me on another social media site where he just didn't leave me alone. But again, i wasn't rude, i just wasn't interested and he clearly wasn't happy about that. Even so, my email's on that site can be retrieved by a member of the team as so can my profile which they will see i am innocent in all of this and have done nothing wrong. I would like for an investigation and a full explanation as to why this has happened. That this is a complaint from their costumer.

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1:19 pm EDT

PoF.com / Plenty of Fish pof

Hello my name is Kelly Clark I am a user of your website Plenty of Fish
and I am very unsatisfied with the fact that you keep deleting my account
my username is Wheelman 11
I'm very displeased with your service because I was in the middle of talking to the girl that I went on a date with and now I cannot contact her again because you have deleted me

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2:10 am EDT

PoF.com / Plenty of Fish my account being deleted again.

I'm really not happy at the fact my account has been deleted again! For whatever reason. I've had guys on the site block me simply because I've told them I'm not attracted to them which is fair enough to do do rather than string someone along. I've had married men contact me on several occasions and I've told them also I'm not interested there For they block me and also there was a guy the other day sending me naked pictures of himself. All of this is allowed by men but I'm the one getting my account deleted! For being upfront and honest with them, the site is an absolute joke!

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1:28 pm EDT
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PoF.com / Plenty of Fish fraudulent profile - already reported with proof, profile still active

I reported this profile last week... CuddleJonB.. this person seems to be a scammer. He contacted me a month ago and has a strong foreign accent. He has stolen someone else's pictures and uses them on his profile.. namely an actor named Jonathon Ruckman. I found out by uploading them to Google images, I contacted this person and informed him.
I sent screen shots of everything to the complaint department. I got a response which said they were "looking into it" but this profile is still active and I'm sure he is scamming other women.
He claimed he got stranded overseas then hinted he needed money so I cut it off.
I have filed an FBI report in Washington state as well.
Why is this person's profile still active on POF? I sent them undeniable proof.

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2:28 am EDT

PoF.com / Plenty of Fish contact

HI,
I clicked on New Users and saw a woman who lives quite close, without any restrictions for contacts e.g. age, distance, height etc.. She is also within my distance criteria. But your system will not allow me to contact her, telling me to instead choose someone on another list. This is patently unwarranted interference, not allowing me to contact whom I like. Why do you do this? The username of the woman is ladymillion100 and I really would like to contact her. Does it really make any difference that I might find someone who I like, rather than from a list that you suggest? Is not the idea to find a partner?

This has happened with someone else who also lives quite close.

I would appreciate you getting back to me to explain why I cannot contact people on the New Users list, but more importantly, to allow me to contact whom I will!

Sincerely,

Mike Jozefiak

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8:34 am EDT
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PoF.com / Plenty of Fish scammed out of money

I have been scammed out of £200 by someone who said he is in the British Army and needed money for a flight home, I stupidity gave this person the money, it was a fraud account. Pof said they would give me my money back but after taking an extra £50 out of my account and a mobile bill of over £100 I still don't have any money. This needs to be sorted before I get a lawyer.

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1:06 pm EDT

PoF.com / Plenty of Fish fraud

A man named Robb zoelig fraudulently introduced himself. He's a scammer & you folks would do well closing this man's account. The police have been petitioned regarding this incident. I'm not sure if I spelled his last name right nor not.

I'm certain the police will want more information from you.

He fraudulently ordered 5 iPhone X for an alleged business contract. He didn't pay for phones only taxes for my account at Verizon plus left me with line charges for each phone. Verizon fraud dept is also in this as I write to you now.

Please cooperate with the officials that contact you.

Regards, Gail Shook. [protected]

By the way the total he stole from me is $11, 500. Thank you

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10:10 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PoF.com / Plenty of Fish login on chrome

I cannot log into POF on Chrome anymore, I had the account for less than a week. On explorer, it works perfect. Why am I now unable to log into POF on chrome? My username is jekafilatov1. Please resolve this, as chrome is my preffered browser. I have done a computer clean and stopped adblockers as some users suggested, still doesn't work.

It just goes to a blank page when I log in instead of taking me to my profile.

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Resolved

DELETE MY COMPLAINT ASAP PLEASE

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11:33 am EDT

PoF.com / Plenty of Fish service doesn't work

I paid extra $59 to have upgraded functions and thy have never worked!
i want a refund if this isnt fixed immediately! i have over 100 meet me people on my app site that i have never been able to access! please return my request with an answer to this issue or refund my $59.99. When i tag upgrade me it says i am already an upgraded member and it expires on march 10, 2019! it has never worked at all and i cant see who the men are who want to meet me! what a rip off! my phone # is [protected]

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11:49 pm EDT

PoF.com / Plenty of Fish website servers down

The desktop version of POF has been down a few times in the last month. The mobile app currently works. The mobile app doesn't provide administrative access to personal account. I can't delete, use help, or any other feature.
For such a widely used dating site, there should be back ups in place but there aren't or someone fell asleep watching the servers.

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