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1.3 537 Reviews

PoF.com / Plenty of Fish Complaints Summary

39 Resolved
498 Unresolved
Our verdict: If considering services from PoF.com / Plenty of Fish with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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PoF.com / Plenty of Fish reviews & complaints 537

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Newest PoF.com / Plenty of Fish reviews & complaints

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O
11:15 am EDT

PoF.com / Plenty of Fish pof complaints department numbers are scam??

When you sign up for the free version, you will be barraged with emails informing you that this one and that one wants to meet you, viewed your profile, faved you, etc. They will tell you a user's specific name as well... but then you cannot look up the user by the name. But then, to see who the people are that faved, want to meet, viewed ya, etc, POF will tell you that it is required to buy a membership. I ain't losing my mind, I bought a membership and then suddenly, there were no one viewed me, no who wants to meet me people, no one faved me, etc. when i was trying to find dial numbers i got this scam number on Web [protected]

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4:59 pm EDT

PoF.com / Plenty of Fish I am complaining about my page getting deleted

It seems that I keep getting deleted and I have no idea why. I've even made a few pages where I don't post a picture just to see if I get deleted and I do. I want to know why? I just want to meet new people and couples that wouldn't mind joining me and my significant other and I can't log into any of the accounts that I have made. I like pof but I will let my friends and those I know who uses the website that it has my flaws and issues about depleting people accounts for no reason unless this issues is resolved.

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untouchable.temper
, US
Jul 06, 2018 12:23 pm EDT

I am having the same issue. I had my account for several months. I have people that I talk to that I cant get in touch with anymore because all the accounts I make (different email, different username, photos, no photos, different info) are being deleted or telling me the passwords are incorrect. POF, you need to fix this

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1:03 pm EDT
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PoF.com / Plenty of Fish poor behaviour from users.

I have been on this site for over 4 months now, and before then on and off for a year. I have to say that I am disgusted by nearly every single one of the men I have been on dates with or have communicated with on your site. I never usually complain, but this has gone too far now.

I have to tell you that on Sunday 17th June 2018. I arranged to meet a bloke and I had the most awful experience where by he wanted me to follow him to an unknown destination to meet his friends, which I thought was very odd given I had only just met him, and he displayed very odd behaviour and was very persistent about me following him in my car. I was already vulnerable in the sense that I was unfamiliar with the chosen destination to meet, which was my fault I guess. I know I should not have agreed to follow him, but I was in the moment and I did. He reassured me that we would be at his local pub within 15 minutes, I was following him for 25 minutes, and I was getting more and more frightened as He took me on the M4, and I had no idea where I was. Eventually I had the sense to just turn off at the next roundabout. I was in a state because I had to get back to my children and he knew this. I told him I only had a couple of hours and I could not understand why he was asking me to follow him after just 15 minutes of meeting.
I ended up getting really lost and having to go into a a pub not knowing anyone, to ask for help, I was very upset. Having spoken to friends and various people I do believe that this situation could have ended up in a bad way. First date, desperately wanting me to follow him to meet his mates... it does not make sense. He also continued to call me to see where I had got to, and accused me of being unfair for not answering.

Needless to say I have blocked him and am coming off of the site.

There have been other incidents I have encountered, such as verbal abuse if I don't show my Boobs within the first 3 sentences of speaking, too many demands of wanting rude pictures, and getting sent pictures of mens privates, which quite frankly is disgusting.

There are also so many fake profiles on there, men saying they want a relationship, when they don't... they just want to get their leg over for one night... and I could go on and on.

I think what happened on Sunday really put things into perspective for me, I am a single hard working mum of two, and I really feel that my life could well have been jeopardised if I had not turned off when I did. He said some odd things to me like He was so glad he had met me, he also said that he was coming straight off of POF as soon as he got home. He wanted to come into my home this coming Friday which I thought was a little to pushy. He then invited himself to my house to cook... it was all so strange.

So I just wanted to let you know that there are some really quite nasty men on your site, and although I don't pay for any upgrades I think the people who use POF should be vetted more, as it seems to be full of liars and weirdos.
Unfortunately I have deleted all correspondence between him and myself as I did not want anything else to do with him, so I blocked and deleted him.
I am not expecting anything to be done, just wanted to vent and make you aware.

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8:36 pm EDT

PoF.com / Plenty of Fish my account has been hacked and now im locked out of an account I have paid to be on.

My name isTerri Massey n my account has been hacked. N messages have been sent to people all over the country. N I found out because I had an influx of views. Which was odd because I had hidden myself.
Went to check the views n noticed thru trying to send them a message that they had received the same message I had a while back from s cousin that said they had a cousin named Rosy that wanted to meet me. N they gave me an email address.
< [protected]@gmail.com>. N the same message was on each of these lady's message board word for word. From an account Humbledmonkey something n that lady was from Raleigh NC.
I HAVE DONE NOTHING WRONG TO BE LOCKED OUT OF MY ACCOUNT. I only wish to be reinstated under my user name n change my password so hopefully this will not happen again.
My User name is Novalee3333. N my password was supposed to be Bella3333.
I even tried setting up a new account using my Username but they said it had already been taken.
I would just like my account back n to be able to change my password n continue using POF. I have messages from friends I have made on here waiting for me. N I know this because I brought it up n it showed me I had a message n then it glitched wouldn't let me in n now I'm here writing you in hopes that I can get this straightened out. N continue on your site.
My correct email account is
[protected]@gmail.com. I even tried putting it in so I could reset my password n never received a message from you so I could try resetting. So I don't know if they reset my email address also.
Please help 😞

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7:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish charged my account with annual fee when I requested only quarterly

This is my third time to try to get a response to my dilemma' Hopefully have I have the correct complaint site. When I I called to upgrade to quarterly. the guy told me I had a virus after he went into my account. He told me to send him $199.99 to stop the virus...when I explained that I must talk with my daughter first, he gave me a number (which I tossed) ...He told me to call him, give my info so he could stop alleged virus, My daughter checked and of course I do not have virus. Then the guy charged me an annual fee (not my requested quarterly). I truly cannot afford the excess amount at this time. Because he had my information I also had to stop my debit card and buy another one for $10.00.
Until this happened, I have been recommending your site to other singles. I have had good response and met a couple nice guys. I would truly appreciate if you will adjust my account to quarterly status. I have not used the account since this went down. Please call [protected] or write to [protected]@yahoo.com. Thanking you in advance...W Jean Bohlman If this is not the correct complaint site...please reply. I truly would like to use your site.

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7:35 am EDT
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PoF.com / Plenty of Fish match group/plenty of fish

I've been a POF member for many years in an attempt to meet a decent person. Since Match Group has acquired POF, it has become unbearable with the huge amount of SEX Ads & Scammers! I constantly report them, but to no avail. POF does nothing to stop this, including not screening profiles for authenticity, content or indecent images! Why have a code of conduct if it is never enforced?!?

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2:13 pm EDT

PoF.com / Plenty of Fish profile deleted

Hi I use the POF app and went to open it only to find I had been logged out so i went to log back in and said i forgot my password so I tried it and said it was incorrect so I then attempted to have it sent to my email, I waited and waited only for nothing to be sent so i tried this 3 times until i just decided to create a new profile. So I went through the sign up all over again only for the same thing to happen again I was logged out and no email was ever sent with a password. So then i waited a few days and signed up again did all questions added my pictures filled out my about me opened my welcome email from pof then I woke up the following day only for the same thing happening again...its like my profiles are deleted when I haven't broken any rules so it makes no sense. I'd like to know what the problem is wheres my profile? why does it keep being deleted for no reason?

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Ineeda dream
, US
Jun 15, 2018 8:34 pm EDT

When you can't sign in, it means someone broke into your account. Make sure you check you spam file. They say when a change is made, they send you a notice.. I use to get them. But my Scammer is pretty good. Make sure that you report your old account. So they can shut it down. I also noticed when you report it to them, that they have a area that said contact us, , if you click on that you will see your email address. Which every time I go in I create a new email. Because the scammer has your old email address. Now when they break in, they are able to see your email address. Never give that out, and never give anyone your real phone number. Down load a free app, You are able to get second line free.. You can use that to make calls and text. Otherwise someone can find you by your real phone number. With the free line they can find you. You do not want someone knowing where you live.

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4:49 am EDT
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PoF.com / Plenty of Fish can not access my account

i joined POF yesterday and could access the account ok
the moment i upgraded my account with a 3 month subscription it failed to let me access my account or access the site ..my money has been taken from my account .
can your sort this ASAP as the whole experience to this point is not satisfactory to put it mildly.
hi have received no emails including checking my junk mail
Sean

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Michelle Smith 63
, US
Jun 25, 2018 11:26 pm EDT

I have had the same problem! I had an account for years that I used with no problem (I live in a very remote area, so having an account for years just to get someone close by is not unusual). One day, I just couldn't log in. It told me I had the wrong user name/email and password. I had been using the same user name and password for at least a couple of years. I created a new account, which it allowed me to do successfully. I was able to log in that first night, then about 24 hours later, I was notified that my account name and password were incorrect. This has happened to me a total of 5 times now. I let many months go by before trying to reset the information, and used different email addresses that legitimately belong to me. I have paid for an upgraded subscription, thinking maybe that would allow me to keep access, because the other times it was the free account. Within 24 hours of paying for an upgraded subscription, I cannot access my account. Password resets are a joke. They indicate that a reset email is sent to my email on record (to which I receive POF message notifications), but no email EVER comes. It is not in my spam it is not in my inbox. This is ridiculous!

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Ineeda dream
, US
Jun 15, 2018 8:27 pm EDT

June 13 2018, I could not get sign into my POF account. This is the fourth time this has happened. I opened another profile and reported my old user name. I noticed a area where they said contact email. I clicked on it and seen all my other email accounts.. So that means that who ever has stolen my account, now has all my email accounts. POF is supposed to contact you when a change is made. They never did. I looked in the spam folder. I went to sign in today, 6/14/2018 and I could not sign in again. Which means that they broke into my account again.The worse part is I CoHost the local events. I DO NOT GET PAID.. I pay for my gas, and what supplies I need. Not to mention me taking off of work early. I do the events out of the goodness of my heart. And they do nothing to keep this same scammer away.

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9:44 am EDT

PoF.com / Plenty of Fish plenty of fish

In recent days many man porno graphic profiles have been showing up with pictures of sexual acts when these are reported POF bans your account why?/ because Markus Frind is getting paid by these porno sites to allow them to be on pof POF bans men's accounts right and left for the simplest and stupidest of reasons yet women can use the f word and curse and say nasty thing POF IS DISCRIMINATORY TOWARDS MEN MY ACCOUNT WAS BANNED TO DAY FOR SIMPLY REPORTING A BLACK MAN WITH A WOMAN SUCKING ON HIS PRIVATE PARTS IT IS TIME TO TURN POF TO THE FBI And a class action law suite is in the works

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3:13 am EDT

PoF.com / Plenty of Fish account deleted for no reason!!!

I haven't violated any terms, posted indecent photos, or done anything wrong and yet when I went to check messages today on POF my account (crimson_nautilus) was just gone! I had made plans to meet people and now I can't even contact them! I wasted so much time chatting with people I can't even find again and working on my profile and now I have to make a new account that will probably be deleted eventually too. And yet there are so many scam bots and nude photos that never get taken down. There isn't even a way to contact anyone who works for POF to get my account back or report a problem.

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Julia Chilton
, US
Jun 13, 2018 2:15 pm EDT

The same thing has happened to me I wonder if the site has a bug that needs to be fixed.

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7:24 am EDT
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PoF.com / Plenty of Fish account being hacked

my account has been hacked and deleted but with me working away for a few weeks i havnt noticed until recently and now have lost the messages and people i have been speaking to. huge confidence knock that me y account was hacked so easy and also now have lost contact with a lady i was speaking to! having learning difficulties has made it harder as now i dont want to start over !

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1:20 pm EDT
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PoF.com / Plenty of Fish getting on to plenty of fish

dear sir or madam I can not use you dating site because it keeps on showing me cannot let me in or sky access blocked now considering I have just paid out £25.00 to go on the site I think u r in the wrong for stopping me from using it so either u let me log in straight away and get this problem sorted or u can refund me my money now please because I think you are beingb so unfair when u want money ouit of people yert you stop them using the plenty of fish dating site sort it out now please this is a joke it happens every day and I am really not very happy thank you

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Update by Daniel Frampton
May 21, 2018 1:21 pm EDT

plenty of fish dating site I want u to let me use the site and stop blocking me every da I want to get on it or I want my money back got it

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4:24 pm EDT
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PoF.com / Plenty of Fish fake profile

There is someone who created an account under my information and pictures and it is not me. I want the profile removed and make it to where no-one can create an account under my information. The user is bfuller1666 with a picture I had on my snapchat almost a week ago. Someone sent a picture of the account and sent it to my fiance and it is causing problems between us. I want it removed right away. I did not create the account it's my information but it is not my account. I DID NOT create that account

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6:07 am EDT
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PoF.com / Plenty of Fish professional scammer

There's a professional scammer named woods1 or Henry Alexander on POF who changes his profile and pictures . He introduced himself as looking for his in law and gave me his in laws e mail and asked me to please contact him. Out of curiosity I did and the guy came back too good to be true. So I asked him if he was a professional scammer or real otherwise he was wasting both of our times. He got upset and wished me good luck. The next thing that I know the in laws picture changed to his own on POF. His English was perfect on his first email and then became broken. I was caught a couple of years ago by a scammer from Africa and he asked for 25000 dollars which I never sent. This guy is pulling the same tricks.

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12:30 am EDT

PoF.com / Plenty of Fish advertising

I was told my picture was being used by this site for advertising. I never gave permission for this. I don't even use your site anymore. I deleted my account a long time ago so if you are using my picture please cease using it right now! I would also like to be compensated for the time you have been using my photo.

Jennifer Wallis
Jen.[protected]@ymail.com

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8:21 pm EDT
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PoF.com / Plenty of Fish refusal to cancel my subscription and refusal give back my refund and return my money back.

I'm trying to contact POF. CUSTOMER SERVICE to request my refund and cancel my subscription, they refuse to pick up the phone to talk to me. These people are very evil and they are trying to rip me off and don't won't give me my money back because I am not satisfied with their services and discontinue with these crooks. These people at POF. CUSTOMER SERVICE are not professionals, they are criminals. I would like to get money back from scam artist and should go to prison.

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1:10 pm EDT
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PoF.com / Plenty of Fish identity theft

I was informed yesterday april 26th. 2018 by my ex husband that my picture and age and where I live was on plenty of fish under the name candy.I haven't used pof in over 10 years and deleted my profile I need to know how my information was put on this site and if its on other sites .when I try to go into their site it tells me I have to sign up so I don't know how to view what is posted about me

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11:28 am EDT

PoF.com / Plenty of Fish I think i've been blocked

I'm not sure why - haven't been given a reason. It may have been because yesterday I recommended a movie to a girl via a wikipedia link - I found out today that sending links, even if harmless ones regarding movies, gets a paying member (like myself) banned, without having been previously warned.

I'd appreciate a reply as soon as possible.

Many thanks.

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10:20 am EDT

PoF.com / Plenty of Fish payments

I ended my subscription with yourselves back in February by following the instructions on my account but I see you are still taking the money from my account
Please refund my account for the £39.99 and remove my account as I requested
I was very happy with your services on your site and have met my ideal partner through yourselves so no longer require this service
Regards
Emma newell

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7:10 am EDT
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PoF.com / Plenty of Fish identity theft - use of images

I have been informed by a friend who uses Plenty of Fish that my images which have been taken from FB have been used to set up a fake account and I'm very unhappy with this identity theft.
The account name where the images are seen is "blades1975" the picture name is "Alison".
Please remove this account immediately and let me know that this request has been actioned.

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