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PoF.com / Plenty of Fish
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1.3 537 Reviews

PoF.com / Plenty of Fish Complaints Summary

39 Resolved
498 Unresolved
Our verdict: If considering services from PoF.com / Plenty of Fish with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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PoF.com / Plenty of Fish reviews & complaints 537

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Newest PoF.com / Plenty of Fish reviews & complaints

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8:37 am EST

PoF.com / Plenty of Fish disappointed

I don't even know how to describe Pof. I thing going to hell would be more pleasant than doing business with Pof. If you are a man, then be ready! You will be begging the ladies for a chance to possibly meet them so you could apologize for not being young enough, tall enough, wealthy enough, powerful enough, good enough dancer, musician, football player, or anything else. I check new profiles and write only those who state they are looking for a man like me. Why then am I always ignored and deceived? Well, maybe I'm just not good enough for the princesses of POF.

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8:35 am EST

PoF.com / Plenty of Fish absolutely horrible.

I was in search of a serious relationship so I decided to try POF. But that was a bad idea from the very beginning! Most of the guys on there are looking for a one night stand. I received a lot of dirty messages and some men even sent me the pictured of them naked. That was absolutely disgusting and not what I expected when I joined the site. I even wrote on my profile that I'm not interested in one night relationships, but that did not help. I even got blocked by a guy because I rejected his perverted offer. All men there are real pervs and maniacs.

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Complainant91923
, US
Jan 21, 2016 4:17 pm EST
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I have been trying to get here web site shut down

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9:02 am EST

PoF.com / Plenty of Fish disgusting people

After giving this website a second chance, I have removed my profile once again. There are many creepy people there claiming to be "looking for a relationship". These people are disgusting. I bet these people are fakes and thieves. They also are well trained, they know all the right things to say and do and how to position themselves so that they can ultimately just screw you over. Don't waste your time with this website. These people making fun of others and by signing up, you give them that opportunity. People are joining this site in order to meet someone special! Shame on them!

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1:27 pm EST

PoF.com / Plenty of Fish stolen profile poor customer service

I am in Boca Raton Fl. My profile was stolen by someone in Beverly Hills Ca yesterday. The individual has a profile with my user name, content, and one of my actual pics. Tried contacting plenty of fish and it is impossible to get someone on the phone. Bottom line is that I can no longer access my profile on the web site, but the person that hacked and stole my user name is using my profile in another state. POF has no customer service and the web site is not secure! Michael Martin

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9:49 am EST

PoF.com / Plenty of Fish give me my money back!

I have been emailing PlentyOfFish for ages now as they have taken an incorrect amount of money. You can only contact them via email, because they don't have a customer support phone number. I have sent several messages explaining my situation, but they never replied. They took $100 and sent me an email about it. As soon as I received that message, I tried to cancel the transaction. I got another message stating you cannot cancel the transaction within 24 hours. I cannot afford this as I am a student. I didn't want this to happen, but something definitely gone wrong. I was only going to subscribe for 1 month, because I just wanted to try this service. And now I cannot get any response from them. I am now $100 off. I cancelled subscription as soon as I could, but still no refund. This company does not care about the clients. Do not use this website!

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Mechelle Wainwright
, US
May 04, 2021 2:17 pm EDT

They did the same thing to me. I thought it was $8 per month. Thats what it says. Cant get response

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7:19 am EST

PoF.com / Plenty of Fish false profile of my daughter on their site

Someone has made a false account on plenty of fish and used my daughters pictures saying they are her, and I am disgusted that this can happen, they are also using her name Demi Connolly so I need them to sort it out and take it down, she is very distressed over this

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2:20 am EST

PoF.com / Plenty of Fish membership

Plenty of fish dating site signed up for a 12 months membership and charged it to my bank through paypal. I did not authorize that transaction. Went to my bank today and they are going after them for fraud. I thought this was a honest dating site. But they are a scam and bogus company. Dating sites just want to use your info so they can sell it to someone else. I will never again join a site like this again,. I just want my money back. They took my money then cut me off..

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10:18 pm EST

PoF.com / Plenty of Fish dating sight

There is someone using my user name my identity my info on this sight I can't get in my inbox because it won't except my password this person has deleted my pictures and put hers there to replace them' she's using all my info my friend reported her on my behalf to your pot as I'm unable to reach you as I can't get in my inbox to contact you or to report this person. I need something done about this asap. Please email me about this issue before it gets out of hand . My email is [protected]@gmail.com thank you. Sandra

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8:35 pm EST

PoF.com / Plenty of Fish dating site with scammers

I was on the POF site with a profile. I communicated with a dozen or more men. I received a message from someone who had a profile on POF. I can't remember his name. He said he met his future wife on POF and they were very happy and getting married. He said he had a brother, a widow who wanted to meet me, by looking at my profile. I agreed and let him email me. It was a total scam that cost me thousands and broke my heart. I believe he is part of an international crime ring based in Africa, using Alaska and Australia as a front to meet me. It was very sophisticated. The brother said his name is Jason Ross, a CEO and engineer for an oil company based in Alaska. He uses the email [protected]@yahoo.com, [protected]@outlook.com, and [protected]@hotmail.com. I don't know if plenty of fish can screen these contacts and profiles better.

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5:01 pm EDT

PoF.com / Plenty of Fish service

There should be stricter regulations on who is on there. One man is using the site to lure woman into thinking he is after a relationship and only is after money. By stealing credit or debit cards. Date October 15, 2015 Guys profile name...Dannyboynfld, 46 Vancouver. BC

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10:16 am EDT
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PoF.com / Plenty of Fish bigotry towards men who want to date asians and/or hispanics

This coming september 24, 2015 will mark one year since I left pof, the very worst online dating website in the entire world. that website has costed me a dating life all because they didn't want me to be matched with asian women at all for no reason. pof has blocked my messages that I sent to asian women, and they also did the same to the asian women who sent me messages. they have shown bigotry towards all men who want to date asian women, pacific islander women and hispanic women. pof is a racist, bigoted online dating website, that has violated the rules & regulations of the online industry. I have filed several complaints againist them with the federal trade commission, the ic3 division of the fbi, called my congressman and senators several times, nothing has been done by either the u. s. or canadian governments to shut down and put pof right out of business.

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1:11 pm EDT

PoF.com / Plenty of Fish unauthorized charge to my account

I tried Plenty of Fish and upgraded for 3 months to messaging option. I found someone(not on the internet) and quit using the site. However I did not delete my profile. I did not sign up for automatic renewal or any other option but my account was still charged. No way to contact them to dispute the charge. Submitted fraudulent charge complaint to my financial institution.

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Ray75
Kansas City, US
Apr 05, 2023 8:46 pm EDT

My card is being charged $29.99 after I deleted my account.

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Ductt2
, CA
Aug 20, 2015 9:01 pm EDT
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If it was on a charge card, ...they will refund you and stop them.

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8:45 am EDT

PoF.com / Plenty of Fish harassment from a so called friend running an illegal business on pof uk

I Claire grinsell have been on plenty of fish for to years I deactivated my account on plenty of fish from December 2015 before I deactvate my account I had conitus problems with a so-called friend on plenty of fish and iam unable because of this so called friend to be able to use that dating site may you look in to this matter for me please.
Yours sincerely
C grinsell

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6:44 am EDT
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PoF.com / Plenty of Fish dating scam site

PLENTY OF FISH or POF as they prefer to be referred as (to try and avoid google searches obviously) are a dating and credit card scam. Please don't fall into these scammers, they use your credit card on a heap of other sites and also sell all your personal details on to other sites. If you have the audacity to complain to these vultures they delete your profile and on sell all your information. Because they are based OFFSHORE they can get away with it because they are an internet scam.

PLEASE DON'T PUT YURSELF IN SIMILAR SITUATION TO ME...PLEASE LEARN FROM MY MISTAKE!

There is ONE GUARANTEE in life...if you give your personal details to PLENTY OF FISH or POF you will be ripped off!

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Dean Bouy
Largo, US
Jun 11, 2015 3:39 pm EDT

My name is Dean, Someone was able to access my profile and change the password and take it over like it belongs to them. I reported this since last nite to the Pr department with 4 emails and my contact information. My username was InSearch1960, I am worried people who I was talking too and leaving there phone so we could communicate, now we have stranger who has access to these numbers. As a network engineer this is security threat and fraud. I don't know what the person who did this is capable of. I let all the girls I had phone numbers to know about this but cannot warn the ones I was communicating with through email withn no phone numbers since I cannot access the account. I tried to find a forum to report this I cannot get
into forum without my password. I have been locked out of my profile since
last nite, I noticed it around 11ish. Is there anything you can do to stop this character. I can be reached at
Dean

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10:17 pm EST

PoF.com / Plenty of Fish want to cancel membership now password and e-mail do not work anymore

On 2/6/15 I sent company plenty of fish. com an e-mail letting them no, I want to cancel my membership for on line dating site. they sent a reply to my email stating that a rep would get back to me soon as possible then all of the sudden now my pass word nor e-mail will work. I have never had this problem with a dating site (OMG) Please Help! [protected]@hotmail.com

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mknteex
Middletown, US
Aug 08, 2011 3:44 am EDT

A friend saw my picture on this "dating" site, hi-jacked my picture from Facebook apparently and posted a lot of false info about me...or maybe the info is right for HooDay Man...but that photo is me. I can't delete the account as I didn't set it up. This is crap.

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treva49
Bathurst, AU
Feb 23, 2015 4:05 am EST
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my name is treva Anderson I am just sending you email asking why cant I get into plany of fish againe my user name was treva48 and my password was manly2015

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2:46 pm EST
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PoF.com / Plenty of Fish identity stolen

Someone on Plenty Of Fish has been using my pictures and has given people my number. I am not on this site and there is no way I can report it by myself. This person has written rude things about me and have given people my number, which I don't know how they got a hold of it. It unbelievable how plenty of fish can even let such profiles through, it's disgraceful.

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12:51 pm EST

PoF.com / Plenty of Fish discriminating and deleting accounts

As many have experience in 2014, my profile of 7 years was deleted without reason or cause to me. Everything was going great with my pof in early nov 2014 to the last time used, never any problems in 7 years, I went on vacation, when I return by Thanksgiving, it was GONE, couldn't even say goodbye or happy holidays to my friends of many years? They're idiots, wrote them 5 emails over 5 weeks, trying to find out what happen before finally just receiving the automated B.S. email, indicating violation of Terms and Conditions, no actual details.

How can we get this mad man (Markus Frind from Germany) to stop this? Is this nazi germany to where ONLY one man decides the outcome and the freedom of choice of all at the same time being discriminating and providing undeserved outcomes, are there any laws in Canada to assist anyone? There should be an appeal process and if someone has made a mistake, given a second chance to amend, even criminals get this system or is Markus Frind perfect and everyone else not. Markus will probably institute the death penalty for those who commit any errors on POF in the future, hail Frind...by the way, have you noticed that there isn't any information on this chap's family or marital/dating status, difference of age with his parents or anything, he's basically invisible on the net!

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jsphA
, US
Jan 04, 2016 6:53 pm EST
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I was kicked off pof for no reason and cannot get back on why user name jsphA jsph663@gmail.com

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teagz1
London, GB
Feb 05, 2015 5:23 am EST
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I have been informed that someone is using my pictures on Plenty if fish dating website which I can confirm is not me!
http://www.pof.com/viewprofile.aspx?profile_id=88784760&frommsg=1&msgid=31183075161

I would like this dealt with ASAP please

Thankyou
Cheryl

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jesic87
romulus, US
May 26, 2013 2:45 am EDT

someone made an account without my permission on plenty of fish. I want the count deactivated deleted whatever. I found out through my yahoo I tried to deactivate it through that did not work. also tried to contact plenty of fish

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concerned12customer
New Britain, US
Nov 21, 2012 3:41 pm EST

The company will not allow (phony "web maintenance") access if you DO NOT purchase an upgrade.

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countryfarmer60
Innisfil, CA
May 18, 2015 2:00 pm EDT

I was kicked off pof for no reason and cannot get back on why

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imafrog
Calgary, CA
May 16, 2015 12:19 pm EDT

that is bs Ive had many accounts deleted by pof for no reason some never even messaged anybody, Pof is getting out of control and is allowing scammers and spammers in and us real ppl get kicked out

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IKnowAboutThis
, US
Jan 13, 2015 8:50 am EST

Yes, you're right. Another member must have complained about you. Unfortunately, POF regards complaints as ultimate truth and you have no right of rebuttal.

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paul_jc
Owensboro, US
Sep 14, 2013 2:05 pm EDT
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i was deleated from pof and i dont know why i sent no nude photos no profanity i have allways been nice to others fillings i would like to know why some one was useing my gmail ive been on here for about two years now im bared why this is my gmail pauljc55@gmail.com please let me know something

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terence clarkson
, GB
Jun 22, 2013 10:59 am EDT

sir or madam, I am still waiting for a reply

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terence clarkson
, GB
Jun 22, 2013 10:57 am EDT

sir or madam every time I try to log in, my pass word is always wrong, when all the time I know its right, can you sort this out for me please. my password is castaway I have had it for ages and would like to keep it, thank you, , , the beachangler

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8:13 am EST
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PoF.com / Plenty of Fish Allow Defamation without confirming

This board of complaints has allowed Donna J..Sykes to state things and post my name with her lies. This individual is manipulative, and has posted to a dating site that only SHE EVER USED. In my name, she has stated things in order to excuse her own behavior. I have sent repeated emails to POF and this site in order to remove this from this complaint board. Nothing has been done, so at this point, I will involve an attorney for defamation of character against Donna J. Sykes; with POF and this site also listed as aiding her in this process WITH KNOWLEDGE.
JEAN B TUGRUL

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Cathy DelGiacco
Pittsburgh, US
Jun 25, 2013 9:11 am EDT
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Been on pof dating site and now I'm trying to bolete my profile and pof won't let me.

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1:56 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PoF.com / Plenty of Fish charge my account

I was charged 35. 16 card# 4724 xxxx xxxx 6357 and I want it back in my account, I had no idea that they pof would charge me I thought it was free and I never upgraded to anything and i'm very disappointed and stressed over this, i'm on disability and would not have charged anything. I want my subscription cancelled and refunded back 35. 16, thank you for your attention to this matter and hope you can rectify this matter, robert dean

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2:53 pm EDT
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PoF.com / Plenty of Fish illegal use of my email

Someone has completed a profile to meet women using my email address. I have emailed POF many times via email and they will not respond. I even called there mystery accounting number and left a message but no one has replied, I want them to contact this person and ask them to cease this activity. I have changed my email passwords and changed the password on the illegal POF account so the person can't access it anymore but the company showed have the decency to contact me to rectify this situation. Very poor customer service.I have never signed up for a dating site-I am happily married for 20 years.

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+1 (877) 910-4167

Website

www.pof.com

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