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PODS / pods doesn't honor delivery schedule

United States Review updated:
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Pods central has no control over the local pods sites to adjust delivery schedules and won't give out the phone numbers to the local pods handlers. The local pods sites have total control over delivery schedules which puts the consumer at considerable risk as each individual pods site schedules as they wish. For us that means the delivery date we were promised by pods central wasn't honored by the local pods site. We hired movers and now will have to pay a cancelation fee and try to find new movers as the others are booked up for weeks. We are very angry that pods won't even try and honor the original delivery date. They said they'd review our phone conversation where they told us we would have our pod delivered and then give us $100 for our trouble if they did give us the wrong date.

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  • Co
      8th of Apr, 2010

    Warkolle,

    We are in receipt of your complaint with PODS Enterprises, Inc and we are concerned about the service you are reporting. We would like to assist with bringing some resolution to the situation. Would you please provide your PODS Enterprises, Inc. account information via email address below and we would be happy to assist. We have also provided a toll free number for your reference.

    Thank you

    [protected]@pods.com

    (888) 776-7637 ext. 6303

    PODS Enterprises, Inc.

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