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The good, the bad, and the ugly - discover what customers are saying about PMIdentity

Welcome to our customer reviews and complaints page for PMIdentity. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with PMIdentity.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used PMIdentity's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with PMIdentity, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with PMIdentity. Your feedback is an important part of our community and will help others make informed decisions.

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10:58 am EDT

PMIdentity Bad Card Charge

I have a charge on a card that I didn't do. The date was 03/28 [protected] just before your 888 number. What should I do ? Get legal help ? Thanks for your help. Wayne Upton Boynton Beach, FL Lets make this 100 I have a charge on a card that I didn't do. The was dated 03/[protected] just before your 800 number. What should I do ? Get legal help ? Thanks for your help. Wayne Upton Boynton Beach, FL I have a charge on a card that I didn't do. The was dated 03/[protected] just before your 800 number. What should I do ? Get legal help ? Thanks for your help. Wayne Upton Boynton Beach, FL

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Lian Vangren
,
Dec 05, 2008 4:24 am EST

In checking this month's credit statement, I found an unauthorized withdrawal of $1.00 by PMIdentity. I want this money returned to my account and to stop PMIdentity from having any further access to my account. I intend to contact this company and try to cancel any membership they think I have with them. Anything thing else I can do to prevent further theft?

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Zachary
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Aug 16, 2008 2:59 pm EDT

PMIdentity is a huge scam and the company Intelius is letting them get away with it. My wife thought she was paying a one time fee to look at the history on a house we were thinking about purchasing and they have been withdrawing 19.95 out of our account ever since. To there credit they did give us an imediate refund for the current month. That is about all the credit I can give these a**holes. Do not support Intelius or PMIdentity!

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Barry G.
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May 12, 2008 10:02 pm EDT

Used Intelius services, then received recurring $19.95 month charges on my credit card for a company (PMIdentity) that I had never heard of before and whose services I did not purchase or even have access to.

DO NOT LET THESE THIEVES GO UNPUNISHED. CONTACT JOHN ARNOLD, A CO-FOUNDER OF INTELIUS, ON HIS DIRECT OFFICE PHONE NUMBER AND COMPLAIN: [protected]

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T. D.
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Apr 15, 2008 12:07 pm EDT

This company has credit my visa card on 3 separate occasions for $19.95 each time. When I try to log in to their website, I am denied. When I request confirmation of my login and password, I get no response. When I telephone them I get no where - just the run around. I don't know who they are or what I did to solicit their "services, " but I am about as angry as I have ever been.

PEOPLE BEWARE!

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Pat 102
Pompano Beach, US
Mar 02, 2008 5:04 am EST
Verified customer This comment was posted by a verified customer. Learn more

There was a $19.95 charge on my MC this month - March - and I have no idea who they are and they wont return my call.

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Tamara Hale
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Feb 28, 2008 6:44 am EST

I was charged a fee of 29.95 from my checking account which I never authorized, nor did I order anything.

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Len Mahan
Albertville, US
Mar 29, 2011 12:23 am EDT

I did not authorize charges of 19.95 to my personal account at my bank. I did do trial but did not want to continued and I thought the message was received. Now I have had to pay additional bank overcharge because of this website and them charging my account on 3/11/11.

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stacystencil
Richmond, US
Feb 15, 2011 7:28 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have been getting charged 29.95 for the last few months. It started after I viewed my "free" credit score and then cancelled the "membership". They continue to charge me.

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Rafael Torres
, US
Oct 06, 2010 3:39 pm EDT

I requested a credit report from True Credit.com and cancelled the subscription 27 July 10, however; for whatever reason PMIdentity got a whole of my infromation a made un-authorized charges to my card two times. My bank was notified and the charges were stopped.

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chrisfletch
Hillsborough, US
Jul 15, 2010 7:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have just noticed a transaction on my card i have never subsrcibed to this company to the best of my knowledge the transaction reads as follows PMIDENTITY [protected], [protected] i hope you can help me with this
thank you
Chris Fletcher

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6:32 am EDT

PMIdentity GET ALL YOUR MONEY BACK!!

I had unauthorized charges on my card as well, and it was actually on an account that I no longer use, but keep open just in case. I also have all electronic statements, so I never check it unless I buy something with my card. I used this account to put gas in my car and when I went online to pay the bill I had more than a $150 balance (6 months of $19.95 plus interest and late fees for not paying the bill). When I called [protected] and was obviously furious the initial person I talked to refunded me the most recent month and gave me to a supervisor. He asked me what I wanted and I told him all my money back including interest and late fees on my card. I didn't have to put up much of a fight and he said all the money would be in my account within 3 business days. I had a little difficult time believing him, but sure enough two days later all the money was back in my account. So, if this is happening to you...CALL!

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Lisasabina
, US
Feb 21, 2011 1:08 pm EST

This company is a scam. They have emptied my bank account illegally. They insist I signed up for it, I hadn't even heard of them until today. They stole my identity from someone or where and just started taking money out of my account. Apparnetly, according to them, I signed up for a free credit check for 7 days, this game them the right to take $29.95 out of my account for over 6 months. Even if I did sign up, they have no right to do this, its stealing. They say they will refund 2 months worth, as if that makes it ok that the stole over $250 from my account. UNBELIEVABLE. I, and a bunch of other unhappy people, are going to do something about it. This is fraud.

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Ahbfrost
, US
Mar 29, 2011 9:02 pm EDT

"PMIdentity" is what see when get scamed "Freescore".

So...i called [protected], ID'ed self with my email. Then i cancelled my membership in this "fine print" scam. No problem.

Next I asked for refund. No go.Got a conf. #. Asked for supervisor..transferred.

Asked super. for refund, no go. I said the company she works for is a "fine-print" scam operation. Said, "they make me sick and just talking to you made me vomit just now". I said "I want my 19 bucks back and no more crap from you." Got refund. Got conf#. feels good.

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Stan G
, US
Feb 17, 2011 1:55 pm EST

I don't know how I got this company. I know these things happen however most companies reverse charges and no more charges...not this company.

I even spoke with a supervisor. Who got really ugly and then said that ye would reverse the charges. I am so tire of the type of thing. TV and emails gives you free credit check information and it really is not FREE...They know that you will forget to cancel...Never again will I think these things are free...when asked for a credit card...caution! PLEASE DON'T...Expensive lesson not worth.

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proctorman
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May 27, 2008 6:06 am EDT

If you use "Intelius" to seach for someone, a fee is charged and legitimately billed. However, a few days later, a company named: "www.AP9*PMIdentity.com" MIGHT bill your credit card for $19.95 (and possibly continue to bill you monthly). PMIdentity is shown to have an address in Oxon Hill, MD but according to the Better Business Bureau, does not exist. Rather, it is a sub-firm of VERTRUE, INC out of Omaha, NE. The BBB in NE has over 2000 like complaints filed. I have filed reports with the Attorney Generals in MD and NE regarding this fradulent practice. Get ahold of your credit card company and file a "Billing Error Report" within 60 days and possibly suggest a new card be issued with a different number - or you will be fighting this monthly. Good luck!

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Rooney
, US
Jan 23, 2009 8:48 am EST

I sign up in March or Aprial 2008 for protection of my accounts. I have never received any feed back or reports from them and they continued to draw on my bank. I ask my bank to stop the draft but they say it is set up where they PMindentity have the power to demand payment. And the bank can't stop paying.

PMindentity has increased the draw to 17.95 in Dec 2008. I have the account # the draw is paid to but I do not know if I am to put it here as the instruction don't list what data to include.

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Peggy Grammer
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Jul 08, 2008 8:01 am EDT

On June 03, 2008, I called and canceled I did not no I had applied for this service that was charged on May 01, 2008 but you had already billed again for June 02. I was given a credit for the June 02 billing but didn't receive a credit for the May billing, so you need to credit my credit card for $19.95 Plus $1.00 for the service of May 2008.

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WWWoon
123, US
Nov 09, 2010 4:37 pm EST

i just called that number and directly said "i just want all my money back", and they transfer me to supervisor.
i kept saying "i just want all my money back" (i didnt say anything else), then supervisor told me it will take 2~3 day to refund.

just call and say it!

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RENEHYATT
Piedmont, US
Oct 29, 2010 3:05 am EDT

I JUST CHECKED MY ACCOUNT AND DID NOT ORDER THIS WHATEVER IT IS!AND I WANT MY MONEY ACK NOW!OCT.28, 2010 RENE HYATT PIEDMONT SC 29673

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Intelius_Customer_Support
Bellevue, US
Nov 05, 2009 6:34 pm EST

It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

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RICK DIETRICH
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Oct 07, 2008 2:10 am EDT

I HAVE THE SAME COMPLAINT AND I WILL CALL THEM AGAIN TOMORROW AND DEMAND MY MONEY BACK WITH INTREST.

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7:55 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PMIdentity Unauthorized bank charges!

I had $19.95 in unauthorized bank charges withdrawn from my bank account, i want my money bank immediately. I have never even heard of this company until i seen it on my online bank statement on Friday March 21, 2008, this is the same day it is withdrawn and that really pisses me off how dare they invade my checking account, i want to know how they got my account number in the first place? They had better return my money immediately because it's not rightfully theirs to keep. My husband and i work hard for our money.

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Holly Bawcum
,
Apr 24, 2008 7:18 am EDT

Did you find out who this company is? They have charged me and I have fought to have it removed. If you have further information, please feel free to email me at holhill@yahoo.com I would really like to find out how they get banking information.

Holly Bawcum

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christina rose
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Apr 22, 2008 2:02 pm EDT

This company somehow got my child support card number and I didn't realize for three months. Febuary, March, and April they charged me $19.95 each month. This is a scam and someone needs to stop them!

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Scott
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Apr 10, 2008 4:06 pm EDT

Call these guys. They are considering a class action lawsuit against these clowns. They ripped me off too.
Call [protected]. It is a lawfirm in CA that are interested in going after PMIDENTITY PRIVACY MATTERS and INTELLUS and no I am not affiliated with them, , , , just pissed at privacy matters

Here is thier website-

http://www.girardgibbs.com/memberworks.html?gclid=CPX87aW3o5ACFQU6awodxgN_8Q

ComplaintsBoard
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2:17 pm EDT

PMIdentity Fraudulently charge my bank debit card!

I don't know what this Company, PMIdentity, is thinking that they are getting away with. They Fraudulently charge my bank debit card and I didn't give them my card number. I keep track of every transaction that I do on the computer. My bank is going to turn this matter over to their Fraud Division and the people who run PMIdentity are really going to get in trouble for what they are during. This matter has also been turned over to the FTC as I know that they WILL look into this matter.

On the part of this Complaint Form where it say Select State, City and Phone Number, I put my Address and Phone Number there. I don't know the Address of PMIdentity, but I know that they are locate in Connecticut and their Phone Number is [protected].

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12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

PMidentty charged my bank account an amount of $29.95 on 12/11/07 and one additional charge of $1.00 on 12/12/07. Both charges were not authorized by me.

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