pm bedroom gallery / product quality and service
wish i had bothered to find reviews before i making a purchase.
i made a recent $4k plus purchase of several pieces. delivery was at about 6 weeks (i was told 4-6 weeks).
not counting all fit finish, the furniture is nice. lacking is attention to detail, i.e. knobs drilled and set uneven, broken door stays, etc.
i would hardly call this a quality outfit for several reasons.
#1. can't believe the delivery guys don't use furniture dollies. their backs will likely give them problems in the future based on what i witnessed as they carried heavy pieces of furniture in my home.
#2. the hutch i bought has two bifold doors. the knobs on one door are way off, by about 1/2 inch. no one would have trouble seeing this blatant absence of quality craftsmanship with the naked eye. also, one of the doors also has a broken stay.
#3. two level headed calls to their service guy who has yet to answer his phone, have gone unreturned. not one return phone call.
they've lost out on future sales here. i had considered buying another bedroom set from them. will not recommend them to anyone.