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Pley / total scam

Posted: Feb 14, 2018 by   User 
Complaint Rating:  0 % with 1 votes
0% 1
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United States
I heard about pley.com through a coworker. Thought we would try it out for my stepdaughter as she loves Legos. I signed up and ordered the first set, it didn't arrive until the first month was nearly over (so almost time to be charged again). The set was incomplete and had broken parts. I sent an email to report it, no response. We returned it with the pre-paid label provided by them. They've never logged that it was received and have charged me for two more months of service. Since they haven't logged the returned toy, i can't cancel my membership online. They don't answer the phone (number provided by my credit card company) - the line is always busy. I just want to cancel this membership and get away from this SCAM.
Complaint comments Comments (0) Complaint country United States Complaint category Unauthorized Charges

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Pley Logo Pley
Customer Care Service
2302 Walsh Ave.
Santa Clara
United States - 95051
+1 888 812 8749
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