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Pley / total scam

1 United States
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I heard about pley.com through a coworker. Thought we would try it out for my stepdaughter as she loves Legos. I signed up and ordered the first set, it didn't arrive until the first month was nearly over (so almost time to be charged again). The set was incomplete and had broken parts. I sent an email to report it, no response. We returned it with the pre-paid label provided by them. They've never logged that it was received and have charged me for two more months of service. Since they haven't logged the returned toy, i can't cancel my membership online. They don't answer the phone (number provided by my credit card company) - the line is always busy. I just want to cancel this membership and get away from this SCAM.

Fa
Feb 14, 2018

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