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PLDT / no internet and telephone since typhhon glenda

Los Banos Laguma, Philippines Review updated:

Many residents in Los Banos Laguna have no phone and internet since typhoon Glenda. They would not repair even if many people are comploaining everyday. Customers are tired complaining. It is their tactic- to make customers get tired of complaining until no one complaints anymore. They are very good in making customers pay but cannot repair. They have the worst service. Also PLDT wants their customers pay even if they (customers) had no electricity due to the typhoon. This scheme made them rich, makes them rich and will make them richer in the days to come when typhoons come.

If they cannot repair, take down all their cables and leave their office in Los Banos Laguna. Never comeback. Stop fooling people!!!

Pa
Aug 03, 2014
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Comments

  • Ly
      Aug 27, 2014

    I am also a victim of the bad service of PLDT in Laguna. I want to ask all customers who are affected by this very bad service in Los Banos to start a signature campaign so that we can send it to media and other agencies to make them aware of what is happening in that area. Imagine 1 month after Glenda and still the repairs are being done in a snail's pace while it took only 5 days for PLDT Lucena to do its job of similar nature.

    0 Votes
  • Ja
      Sep 18, 2014

    hi I am really disappointed to PLDT sa service nila kahit walang bagyo nasisira ang linya, tapos hindi siya sytem generated pagdating sa pagdedebit charges kung hindi itatawag ng customer na paano ang charges kahit walang linya, ? pero pagdating na ang PLDT ang makikinabang mabilis sa pagkakaltas, ang concern ko ay regarding sa billing at sa hotline nila, last week of july nagreaquest ako na iupgrade yung DSL through phone ang sabi after the cut off palang pwede i upgrade, tas ngayon hindi ako nakutento sa sagot ng call center nila, nagpunta ako sa branch ng PLDT, sinabi na pwede naman daw, tas sabi k sige mag papaupgrade kami ng DSL pinapili ako kung yung may contract daw na 1year sabi ko ayoko non, mamimili if with contract or without contract, and then sabi yung with contract pag pinaterminate may charge, so pinili ko ung with out, and then sabi nung tiga PLDT iinform kung iuupgrade na ung DSL, so naghintay ako ng tawag wala, nung nagconfirmed ako oo daw na uupgrade na nung sept.4, sabi ko akala ko ba tatawag, tas half a month pqrang walang nagbago so nagdecide kami na idowngrade kasi mabagal pa rin yung DSL. Tumawag ako sa hotline for requesting downgrade, ok daw tawag ako after 5 working days nagconfirmed ako nakadowngrade na daw, nagpunta ako PLDT mismo nag inquire ako pati sa billinh kasi nagtataka kami bakit ang laki, nalaman ko na kung ano ano ang HIDDEN CHARGES pati modem pinababayad dahil pinalitan, pero nung tinanong namin sa gumagawa bakit papalitan kasi daw sira, yun pala dahil din sa upgrade, tas 1 week before the DUE DATE CUT NA DSL namin so nagulat kami, pagpunta ko sa branch doon ko nalaman na may contract daw, pinalitan bagong modem at hindi pa nadodowngrade. UNFAIR SA CUSTOMER DAHIL IBA IBA SINASABI NG MGA TIGA PLDT. PAG HINDI NAAKSYUNAN NG PLDT TO IPAPAMEDIA NAMIN MISMO ANG PLDT AT SA NTC.

    0 Votes
  • Ja
      Sep 18, 2014

    YUNG MGA NAGREREKLAMO DITO ILAPIT NA NATIN SA MEDIA, NTC or kay TULFO para maaksyunan ito..

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