PLDT — dsl sudden disconnection without notice and slow restoration after payment
I would like to complaint sa bilgang pagputol ng DSL connection namin. We have a due date on March 2, 2016 but on March 6, 2016, our DSL connection was cut without prior notice. We paid Mar 7, 2016 and up to now, Mar 8, 2016 around 9 AM, still hindi pa kami narerestoran ng DSL Internet connection.
The landline number is 7148985 under the name of my mom, Zorahayda Payawal
Why cut it without notice tapos even after 2-3 days of non payment after due date, kinucut na ninyo tapos kapag nakapagbayad, magaantay pa kami after 2 days.
Kaya siguro nawawalan kayo ng customer dahil sa hindi masyadong maganda ang service ninyo sa clients ninyo.
Sorry for my rant kasi may mga ginagawa din kasi yung mga tao sa bahay na kailangan ng internet eh. Hindi lang ako yung gumagamit.
Hopefully when I arrive home later at night. I can use na the internet.
Thanks and may God bless you more!
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