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PLDT Center BGC / poor handling of customers

Philippines

The employees in the branch have really little training and have no place being frontline with regards to costumers. They were rude and insulting. They didn't know their own company directives. Frankly, that's not how any professional, let alone, nation-wide business should've handled it. The whole experience was so off-putting that the goal of applying for an account wasn't even accomplished.

An
Dec 19, 2014

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