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PLDT / billing computation

My account is [protected], account holders name is Joanne Apple bara. I called your customer service today, March 14 to explain the bill that I just recieved from my email and he was able to explain it to me the only matter that irks me is that when I asked him, what If my payment will be delayed for a few days since I dont have precious balance, is it ok if it will be delayed for a few days then h answered that if my payment will be delayed even if it's for few days it will be disconnected. with that kind of policy, is that approved by the DTI? wow you are so heartless PLDT.

Ke
Mar 14, 2016

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