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Playful Plush Toys / never received product

1 24305 Town Center DriveValencia, CA, United States Review updated:
Contact information:
Phone: (818) 481-1918

my money was taken and i never received the product. after placing my order, i received a confirmation email. after waiting the estimated delivery time, i still had not received the item and received no reply to my email and their customer service number was out of order. i had to order from someone else (ie- pay again!)to give late christmas presents.

after searching online, i learned this is the regular practice of PPT. owner RANDY L PLAICE is no where to be found. better business bureau rating is F. do not purchase from this company.
24305 Town Center Drive or 25030 Avenue Tibbitts or Town Center Drive Suite #410
all in Valencia, CA 91355

info found
Randy Plaice
Playful Plush
[protected] - business cell
[protected] x112 - office

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  • Ra
      21st of Apr, 2009
    0 Votes


    We sent out an email with our new contact info for order issues and apparently many people didnt get this. We have moved from our old location due to the economy forcing us to downsize and cut overhead and in the process some order information was lost but in no way are we trying to rip off people. Please email us at and we will gladly refund you and anyone else who is missing an order or has an issue with an order.


  • Pl
      23rd of Jan, 2010
    0 Votes

    Our new email address is for any and all outstanding refunds. Hopefully all of you have been fully refunded for any orders needing refunds at this point but I just came across this site again and just wanted to be sure that everyone was taken care of. Thank you for your previous business and even though Playful Plush has closed our doors, we great appreciate the business that you have given us throughout the years.

  • Me
      2nd of Feb, 2010
    0 Votes

    nope. i haven't received anything.

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