Platinum Online Group review: withdrew money from my account 321

Hello and how are you I recently opened a new checking acct awaiting the deposited amount to be available on
07/12/10210. Two or three days after I made a few small purchases at near by convenient stores followed by my
usual evaluation of my spend and acct balance. The following day I accessed my online acct to make deposit transfer
from my prepaid debit to my acct when I noticed a charge of $99.94 and photo of an online check provided by the
bank providing my acct service. I made contact with a banking personal asking of the unapproved payment and check
in-reference to where the charge came from and how was it possible as I stated that the bank allow this type of action
to be made. The banking personal the attempted to explain the charge and check stating that it appears the company
listed a member ID and that the personal information provided for the service was more than need more than the
company should have had access to. This unauthorized debit transaction has left my acct with a negative balance of
$99.94 and overdraft of $25.00 awaiting Identity Verification. I researched the company online and found that this
appears to be an ongoing act of unauthorized debits. I located the number slightly different from what was provided
by the bank and websites where I located the contact or service number. I also called the number twice to verify the
like or connection the call was immediately redirected to a voice messaging system of business time and operation.
Once I cleared my acct to obtain a photo copy of the check I will attach to the complaint.

[protected]
http://platinumonlinegroup.net/
http://servedoc.com/terms/SavingPaysClub_Terms_site.htm

After considerable thinking my conclusion is how can this be possible?
* First is the possibility of unauthorized sharing and misuse of my personal
information.
* Second with the numerous hackers online scams and security issued the
vulnerability of what are known as secure links pages or sites information
can be temporarily be redirected or saved to a captured or flash point.

company with out authorization, has attempted 2 times in febuary. the first time was feb.2/2011 attempted to steal $99.00 from my account, which there was only approx $20.00( so why would i knowingly tell some one to take $99.00 when it wasn't thier)and my credit union charged me a nsf fee of $35.00. the second time was feb.16/2011 tried to steal again $99.00(again account bal. was lower) which again my credit union charged me another nsf fee of $35.00. have tried numerous attempts to contact to get my info removed to no avail. evey time you get a message taker who will have a customer service rep contact you and they never do. the company is that shiesty that they don't list a company address, or any good phone numbers to call, always a message taker answers, ask for a manager they refuse and hang up on you. some one needs to put a stop to this scamming people now! WE NEED HELP

Platinum Online Group deducted $99.49 from my checking account which was not authorized. This deduction created an overdraft for which I was charged $34.00. I want platinum online group to credit my checking account $99.49 + $34.00 overdraft fee which totals
$133.49. If this is not done within the next 24 hours, I will proceed with legal action.

This company is a fraud!They stole my personal information off another website and are trying to cash a fake fraudualant check for $99.00. As a result causing my bank account to be overdrawn and ligitamate checks I have actually written to bounce. I am a single mother and currently out of work. I cannot afford to have these THIEVES trying to STEAL what little money I do have. I reported them to the F.B.I. and I encourage anyone else who has this happen to them do the same. I unfortunatally cant talk to my bank til Mon. but I am going to do anything and everthing possible to get theses THIEVES OFFLINE! The company name is apparently Platinum Online Group. Thier only available phone # is [protected], and huge surprise that number wont go through! I encourage anyone this has happened to, to also report them to the F.B.I. at this website...www.ic3.gov.

MICHELLE O. Cape Coral, FL.

Platinumonlinegroup-savingpays99 had took out $99.00 from my bank account, which I didn't authorize the company nor the bank to take out the money which belong to me. I suggest not to advertise your company to people and start stealing money from their account. The money we earn from our employment is our money to use for our own personal usage. And I am asking the company to put the money back in my checking account, which really affected my account with overwithdrawn. Please do not dip into to people checking account without their authorization and the company is printing their check which is not allowable to that with the people's account. THIS IS MY PERSONAL BANK ACCOUNT I'M TALKING ABOUT.

I want to make a complaint for this company, Platinum Online Group. I do not want this company debiting my checking account. Right now I have a negative balance and i am not able to my for my bills. I would like to have a response back on my email regarding this matter. My email address is gnedias@yahoo.com
I want this company to refund me back for the money they have taken out from my checking account. Thank you.

Gayle Batugo

I had an unauthorized charge on my account. This company had withdrawn $99.oo from my account. They some how used an electronic check. They apparently don't even know my last name has it is three words and they only used the last part of my last name. Anyway I have made 3 email attempts (those that went through) and the countless e-mail attempts that did not go through. They for some reason keep directing you to a so called operator or to leave them an email, which by the way if you leave an e-mail it will tell you that they will contact you within 24-48 hours. I am currently still waiting for a call back. So since I had no response today I decided to call seven times. Now for some strange reason it sounds as if I keep getting the same operator. However, I got three different names Cindy no last name, Abigail no last name and a Jessi Lee. When I ask to speak to a manager I got told there is no manager there. This person said that the manager is located in the Customer Service Center, which is no where near where we were leaving messages. When asked if this was a legitimate company and if they were listed under Better Business Bureau (BBB)I was told yes. I located them under the better business bureau but I had to go to this BBB website http://www.goldengatebbb.org . They are listed but is not accredited . I filed a complaint. While filing the complaint I attempted the last 2 of the 7 calls I made to them today. The first of those calls they made it seem like there were interference. The last call they actually hung up on my while I was still requesting to speak with someone.

THIS COMPANY SCAMS THOUSANDS AND LEAVE THEM WITH A FAKE TELEPHONE NUMBER OF SOMEONE ONLY WILLING TO TAKE A MESSAGE. THEY ARE UNABLE TO TRANSFER YOU TO A CUSTOMER SERVICE REP TO HELP YOU. THE CALLS AND EMAILS GO UNRETURNED. WELL, I HAVE THE ACTUAL PHONE NUMBER THAT WILL TAKE YOU DIRECTLY TO A LIVE CUSTOMER SERVICE REP CAPABLE OF HELPING YOU. [protected]. NOTICE IT IS VERY SIMILAR TO THE FAKE NUMBER IF YOU ARE FAMILIAR WITH IT, BUT THIS ONE WORKED. PASS IT ONE AND STOP THIS SCAM IN IT'S TRACKS!

I was applying for a pay day loan. Low and behold, payday came around. I check my account and noticed that $49.89 CHECK#3170 was taken out. I tried calling and knowbody answered, it just rings and asks you to leave a message and then if you want to email them email them @ www.yourcustomerservice.com. I did not sign anything, I did not authorize anything. They have no right to go and take out someone hard money. They need to be stopped immediatedly.

They took $99.49 out of my checking account without my authorization. I want my money back ASAP. I cannot pay a bill without that money.They took the money out of my account on Dec 22 2010, Arkansas Federal Credit Union Bank out of Jacksonville Arkansas, 72076. I did not received any products from this company nor any membership. If I am a member it was NOT authorized by me. Deborah K. Prince, 106 Red Wing Rd, Jacksonville AR 72076. If not return, I will contact an attorney.

They took 99.49 out of my account with out my authorizing anything. and once i caught the check getting taken from my account and stopped they are now hitting me with a lawsuit because they did not get paid their money. Then i tried calling them to figure out what the heck was going on and the customer voice service was rude and i told her to have me talk to a supervisor but all i got was no they are not in at the moment. I wanted a loan but then backed out of it. I am so mad that they would do this dont use a loan because you will get a crazy company like this one.

The Platinum online group withdraw $99.00 from my account. I never authorized the Platinum online group to do so..Their was a cash loan company i was going to get an cash loan from.. they gave my information to the platinum online group, i did not... The cash loan i did not get because after i thought about it i change my mind. and i not finshes the process...Now my bank is upset because my account i overdraw do to the Platinum online group. The cash loan company is the problem... But the platinum online group should do a follow-up when they receive information on people they have never spoken to.
To the platinum online group i don't want your service...

I went to purchase some things before Thanksgiving at the grocery store knowing that I had $47 in my checking account. I was checking out and ran my debit card through and it came up declined due to insufficient funds. I swiped it again and got the same message. I called the bank and ask the teller to check my balance and she told me about the check from Platinum Online group. How embarassing to have to put grocery items away because of this. When I got home and checked my online account, there was also another unauthorized check. That one I got a refund for and when I called the Platinum Online group, it kept saying that all representatives were helping other customers and then it went to a voicemail. I left a message and then went to the website that it told me to go and I sent an email requesting a refund. If I do not hear from them this time when I send an email, I will be turning this over to my attorney general and will ask for a refund and also for the overdraft fee that the bank charged me because of the withdrawal.

I noticed a check written to platinum online groupfor 99$ taken out if my account! I never authorized $ yo br taken, I don't know who they even are! Check was eritten [protected]. Funds taken [protected] I have called. 6 times in 4 days lef numerous messages and have been hung up on twice by customer service! I'm irate, my bank act. Is negative and I'm being charged daily! I want my money back now! Contacting legal aid today!

platinum online group took 99dollers out my account nowmyaccount is in overdraft now i old chase bank 34 dollers and my account going to be closed i wont the 34 doller payed back. my name is kimberly grant i live in warren michigan my tele [protected] address is 25124 hoover rd apt301 i have been trying to call thenigot hold to a lady she said that some on surpost to call back it never happend. there tele # [protected] bank for the money need tobe reture is 6342208 jpmorgan chasebank, na thank u

This company drafted my account for $99.49 without my consent. I tried contacting them with calls, emails, etc, to no avail. All I could get out of them was that someone would call me back. In whose dreams? I went to my bank and my bank officer called and finally got a real person to talk to. We were told that a refund would be issued within 15 days. After 30, still no refund. When I called again I was told that the refund would be issued as soon as they received confirmation of the payment, which might be up to 20 days. When I told them it had been thirty, they said it would take about 5 days to process, which still isn't 30. I got so angry I told them I was going to the BBB and anywhere else I could complain. My banker wants to try some legal channels also. Their BBB rating is an F.

I went into this thinking i was applying for a loan when it got to the bottom of the application and said it would cost me 99.00 i did not sumbid. When i checked my checking account it was on there . I went to the bank and they said i pre-auth the transaction. I did not auth. it Now everything that goes through my account has an overdraft and i am charged. I tried calling this place with no kuck i do not know how i can get the money back into my account. My name is Dawn Thomas and i want my money back.

So, I was at work trying to get apply for an online loan and some information pops up about applying for school of course I wasn't interested so, I clicked no and kept processing for the loan I got approved for the loan when I called to find out if the deposit was made I also found out that Platinum online had deducted 99.00 from my account for what I still do not know. I could not get any information on the first date as to who deducted the funds from check #9999 for 99.00. I called the Credit Union on Friday to find out it was them and tried emailing them but there is no website. I want my funds returned because I did not knowingly authorized them to deduct money for what I still do not know. I am so seriously in need of funds I could cry which is why I applied for an online loan. Now I am in even deeper debt and my account is overdrawn with a 30.00 fee. Does anyone know how I can get in contact with them by phone or address I will gladly go by there and see them face to face I am that angry. If so please email me at banksb@rocketmail.com so, I can let them know I am presently getting ready for my own episode of SNAPPED. Thanks for any assistance in this matter.

Went on for a payday loan and that is how they got my information, so that is how they are saying that you gave authorization. They took $99.49 out of my account. I have called them and they told me that it would take 15 days for them to put the money back into my account and its been past that and I have not seen any money put back into my account. This company needs to be investigated and shut down. When your trying to get a payday loan to pay your bills and then you have these poeple come and take your bill money.

On 11/29/10 my bank account was debited in the amount of $99.49 without my authorization. After contacting my banking institution, I came to find out that this company had withdrawn theses funds without my approval. I was advised to contact the company or I would need to close my banking account. After several phone calls not having been returned I am very angry and feel that this company should be shut down, pay for my overdraft fees, as well as reimburse for time spent on resolving this issue. ~Kathy Porter

on may 20 2011 platinmm online did withdraw $99.49 from my checking with out my authorized permission
which leaad to nfs charge of $20.00 this lead to a personal check of $153.76 to bounce which was due on may
26 2011 now there two ways to fix this problem one return these funds or legal action will be started you have all all my personal info make this right you did not send e-mail or txt message to confirm my permission
on this date june 2 2011
kenneth beland checking account holder
dorothy bell witness

On 6/25/2011 I was looking on line for loans such as a payday type or longer for larger amount. A group of companies came up on my screen. I would pick one, read information on it and they asked for me to fill in an application which included bank information, social security number, mailing address and I could click enter. What came back was a list of loan companies to review terms and if I didn't agree to any of the companies listed another list would come forward and if i wanted to know the terms such as how much I qualified for I was able to click and if I accepted the terms I would get another screen with more of same information including bank account information and acceptance box to click on. Now I have a negative bank account with $198.49 withdrawn and and a $36.00 charge for nsf fees. Two checks were used, one for $99.49 and the second for $99.00. Companies like this Platinum Online Group - Savings Pays99 makes me leary of using my computer for any personal information. I'm really shaken up about this. I have seen several complaints. I hope not too many more people to get caught up in this same situation.

I needed to borrow money so I went on line, and platinum online group took 99.49 out of my bank account and i needed know they were doing that they cause me to overdraw and they since me a card with no money on it they got my money and didn't get me any money. I am going to get to law to get my money back if they don't put it back in my account. Please give me my money back I need it.
please call me and let me know what you are going to do.
joan gibson

I was trying to get approved for a payday loan online and this indian guy called me he said to confirm my information for the lender but instead he started to tell me I was approved for some kind of credit limit of 2500 dollars. I declined and said I only wanted a payday loan. I was not approved for the pay day loan. So I my paycheck is direct deposted into my account. When I cheeked it on payday 99.00 was missing and I was charged 29.00 from my bank because there were no funds in my account at the time the check posted. I have reported this to my bank and made a police report. This company stole my money and they need to pay.

This company has taken money out of my account on two seperate occassions which were taken out on the days 7/11/2011 and 7/13/2011 in which I did not authorize. I want my money put back into my account immediately and I am not waiting 15 days for this to happen if I do you best believe my attorneys will be contacting you with lawsuit papers.

These people have taken $99.49 out of my account, forcing my account to go overdrawn and I was charged a $38.50 returned item charge. This is not my first dealings with these people. I have had to close and re-open 3 accounts because of these crooks. Something needs to be done. They are stealing millions from unsuspecting people on a daily basis.

I will not attach proof due to the confidential nature of the transaction.

i recently went online to get a loan and this company some how got my information and withdrew 99.49 out my checking account im a single mom working to keep everything together and thats how these people did me.i want my money back

I(Darla Huskey), wanted to borrow money but did not realize that it was only for online use. I cancelled the loan and my bank account was still overdrawn by your company. My account was overdrawn $99.14. I need to know how to have this charge removed.

99.49 WAS WITHDREW FROM MY ACCOUNT ON MAY 11, 2011, I NEVER AUTHORIZED PLATINUM ONLINE GROUP TO DO THIS. BECAUSE OF THIS MY BANK CHARGE ME 36.OO NF CHARGES TOTALING 135.49, PAY THE BANK BACK FOR THIS OR I WILL TAKE LEGAL ACTION!

Platinum Online Group took $99.00 out of my bank account without authorization...the first time the bank returned the money to me...told me to close out account...I have my dissability check direct deposit...because it was so close to the date of my deposit I couldn't close the account until after I received my benefits...and they hit me again! What do I do now?

This company has taken 99.00 from my bank account without my permission...My bank has filed a formal complaint and thanks to their customer service reversing the charges...This company needs to BE INVESTIGATED!

There was an unauthorized charge collected from my acct. in the amount of $99.00 I contacted customer support and was directed to leave message waited 72 hours- no call back .I have since then contacted the online group several time, customer support sends me to message board and i get nowhere, Please reply back,
Thanks A Bunch,
Krystal
[protected]
PS: I am able to send proof/copy of check with No signature

i called and emailed this company to cancel my membership. A charge of $99.49 was deducted from my account on yesterday. I spoke with the message operator and she said she would pass my information on to someone else. No one has returned my call. I want a refund of my money. This is a scam. I will be reporting this company to the BBB.

Not happy with company PLATINUM ONLINE GROUP! Called to cancel service and some worthless operator took my message. When I wanted her to leave a message that this was a big waste of time she hung up on me! Their worthless phone number is [protected] and their worthless website address is www.yourcustomerserviceonline.com. BEWARE OF THIS COMPANY!

I have been having them steel money from my bank account, by them sending checks to my bank saying i owe 99.49 cents when I did not sign up for anything. So i took this to the FBI online, if you do this they will have to do something about your stolen money. Here is the website http://www.ic3.gov/default.aspx

They took $99.00 from my bank account with what they listed as "pre-authorized check" which is not true. I contacted a while back and at the end of the conversation I told them I wanted nothing from them. Now this. I need this money back. Can anybody tell me what to do? My email is sonnyteague@hotmail.com, phone is [protected] and my name is Hubert Teague.

They took $99.00 out of my account causing an overdraft and the bank charged me $35.00, and I didn't order anything from them. I want my money refunded
and fraud charges should be filed against them

I AM HIGHLY UPSET...I JUST OPENED AN ACCOUNT WITH BANK OF AMERICA AND THIS COMPANY WITHDREW 99.00 FROM MY ACCOUNT WITHOUT MY PERMISSION, I AM VERY VERY VERY UPSET WITH BANK OF AMERICA. HOW CAN THIS COMPANY BE DOING THIS TO SO MANY PEOPLE AND NOT GETTING IN TROUBLE FOR THIS...I WILL TAKE PLENTY OF ACTION TO GET MY DAMN MONEY BACK. I WORK TOO DAMN HARD FOR MY ### TO JUST TAKEN FROM ME!

they took $100.00 out of my bank that wasn't in there, so it cost me an overdraft ($32). plus i never signed up for anything from this group. must have slipped a boxed with a check that i failed to uncheck. It is now in the fraud department and i had to open a different checking account. " buyers beware!"

THIS PEOPLE DID AN UNAUTHOIZED WITHDRAWEL FROM MY CHECKING ACCOUNT. I DIDNT NOT AUTHOIZED THIS TRANSACTION AND WANT THE MONEY PUT BACK IN MY ACCOUNT ASAP. MY ACCOUNT IS OVER DRAWN BECAUSE OF THIS. AND I AM BEING CHARGED 31 DOLLARS FOR OVER WITHDRAWN AND 5 DOLLARS A DAY. AND I AM ON SOCIAL SERCURTY. IF THIS IS NOT FIXED ASAP. I WILL GO TO THE ATTRONY GENERALS OFFICE.