Platinum Millennium PublishingUnidentified charges

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A charge of between $27 and $29 has been appearing on my PC MasterCard account for the past two months. I have reported this before, as I have no idea who or what Platinum Millenium Publishing is. I see others have made similar complaints. The most recent incidents occurred on 7 April and 7 May of this year (2017), totaling $55.58. As I have indicated above, I have no idea what these charges are for, since I do not deal with any company named Platinum Millenium Publishing, and I am not associated with any affiliate program that is apparently operated by that company. I am requesting an immediate refund of any and all amounts that have been charged to my credit card, and cessation of any further charges.

May 10, 2017
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  • Yv
      May 17, 2017

    Hi, rmremmeboorg. My sincere apologies for the delay in replying. I am so sorry that you were charged for a membership that you did not want. We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our web page, and you are not forced into joining. Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews. As stated on our website and within the terms, if the trial is not cancelled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at any time and receive a full refund. Again, this is not a membership that you are forced to take. IN fact, to be totally transparent on all of our order pages you will see a very visible: "No Thanks" option that will NOT put you into our membership, perhaps you overlooked it. Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish. I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day! Please reply here or reach out to us using any of the contacts means below; Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us. We are open from 9 am to 9 pm Eastern Time Monday – Friday, Email: [protected], Toll-Free: [protected], Phone: [protected], By mail: Platinum Millenium, PO Box 644, Garner, North Carolina 27529, Kindest regards,

    +1 Votes

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