Planetfitness.com / employee
June 20, 2018
I went to the gym today with my sister and son. We go to this gym at least 3 times a week and we love it their. The employees are helpful and always willing to help. Well today I had a racist incident. I signed the log sheet for the hyrdomassage and asked for two coins need for the massage chair. No problem. The nice ladies at the desk said ok and we proceed to the hydromassage and massage chair rooms. Well the hydro massage chair (people...all white memebers had just finish with chair 3 and 4 and chair 1 had an older man about to finish with his hydromassage whom she accidentally cut off his chair by mistake and had to restart)
My sister went to ask the ladies to start the hydromassage chairs and while this was going on another woman asked for the 2nd hydomassage chair..oh let me mention this lady was black just like my family and I and Brandi thought we were all together. I guess too many blacks in one place.
Brandi (Plant Fitness Employee)comes in and the first thing she says to me is, "Are you a black card member?" I asked her why would you ask me that? I guess because I am black and Im not supposed to be back their using their equipment. I told her I was offened by the question and the fact I asked her to do her job. Once we were done, I went to give back the 2 coins we did not use for the massage chairs to another employee because I was too upset to stay, I asked him to let Brandi know that not all black people are related. He tried to explain (of course he tried he was white) But I told him don't worry about it as I was walking away and Brandi had the nerve to say, " She is not going to listen". Last time I check I was the customer paying her salary. She never said, " I'm sorry if I offended you". And I told her she offended me. I guess at Planet Fitness(in Phenix City, Al) white is write.
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