PlanetDVD.com / Never sent product
I placed an order with this company for a DVD series collection on March 23, 2009. I went back to check on the status of my order and found the account I had set up was deleted. I contacted the company via their online site and through direct reply to my confirmation email about my order. They replied with a brief note saying my order was processed and shipped. In their response the DVD collection they claim to have sent is not what I ordered. I have sent numerous inquiries about my order with no replies.
I wish I had read more about this company before I placed my order. I am very dismayed and out 164 dollars. I will find out what action needs to be taken on the part of my credit card company and hopefully I can get this resolved.