We are clients of Planet Hospital's surrogacy program in India. They are completely disorganized, break promises repeatedly and contrary to what we were told there was no transparency to any aspect of this process. We sent them over 19, 000 in November of 2012. Our contract has been breached more times than we can count. We have been lied to repeatedly. After nine months, we do not have a baby, which is bad enough. However, of the four very, very basic pieces of documentation that we asked them for (to prove that they even TRIED), we only have one- and it doesn't even match what they have told us previously. Rudy Rupak does not pay the clinics he contracts with leaving clients stranded and holding the bag. We are not the first people he has done this to and we are not going to be the last. We have bent over backward trying to work with this organization and now we are being threatened by them. Absolutely horrible, traumatic experience.
The complaint has been investigated and resolved to the customer’s satisfaction.
I've watched in horror as this entire criminal fraud against the complainant has unfolded. Planet Hospital is perpetrating fraud here and should be prosecuted to the fullest extent of the law.