Planet Fitness — I am submitting a complaint about katie the new manager
She has a horrible attitude !!! Ive been coming here for years and I have never experienced this .See Top 10 Worst Companies in Norridge, ILI came I'm with my partner and we tried to check in, him and I have been coming for years, he is in the system as my guest and they have his picture and everything !! She said she is the new manager and she makes the rules now ! What is wrong with her ??? Her attitude is a disgrace ! This is a suburb planet fitness, customer service was always on point until Katie had arrived !! I am very disappointed, thinking of switching ! I demand for you guys to do something about this Katie !!! Asap !
Very upset customer
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