I told the customer service rep. I wnted to buy a year of tanning in Sept. 2012, so i paid 36.00 monthly for this service. Recently I got a charge from them of 36.00 after not going or being billed for 4 months, upset I contacted the owner and told her I no longer wanted this service and wanted a refund, she refused to refund me and told me if shed continue to charge me and if I didnt pay she'd take me to small claims court, after a whole day of trying to convince her to cancel whatever service im being charged for she started to become very rude and I got annoyed and couldnt take it anymore. Today, I had a charge od 57.00 from them and a charge of 20.00. SERIOUSLY!? I just finished christmas shopping and they unexpectedly drain my account dry. I havent been there since june, I dont and cant afford this service, Ive explained this to the owner, and now they just charge me whenever they want?! I am so angry. I want to be refunded the 36.00 they took last month and the two charges of 20.00 and 57.00 they took from me today. I am so sick of this and refuse to go argue with the owner and be talked down to again. I am so very upset I have been a customer there for years and I will NEVER go back after the way ive been treated.
Please email me back at email@example.com Thank you,