Menu
CB Fast Food Chains Pizza Hut 7939 Normandy Boulevard, Jacksonville, FL, 32221, US
Pizza Hut company logo
Pizza Hut
reviews & complaints
Pizza Hut company logo

Pizza Hut

7939 Normandy Boulevard, Jacksonville, FL, 32221, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 11:00 pm
Tue
10:00 am - 11:00 pm
Wed
10:00 am - 11:00 pm
Thu
10:00 am - 11:00 pm
Fri
10:00 am - -12:00 pm
Sat
10:00 am - -12:00 pm
Sun
10:00 am - 11:00 pm
ComplaintsBoard
D
3:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Pizza Hut - take out order, not delivered

Ordered 3 pizzas and sides to be delivered to family home, restaurant is 8 min drive from my home.
After waiting 1 hour 30 minutes we call and are told that you canceled the order, NO we did not.
Asked if we wanted to talk to supervisor and said yes ..Why not manager at store?
Normandy BLVD, Jacksonville fl will never receive another order from any in family to many others to choose from.
Then spent even more time on hold to Pittsburg while I'm in FL.

The young lady also who we spoke to agreed order was never cancelled .

After waiting online to chad in Pittsburgh he says sorry refunded and maybe a discount on another order .NO WAY

Terrible customer service another customer lost.

Read full review of Pizza Hut
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.