Pizza Hut / service

Quezon City, Philippines

We ordered pizza for delivery at exactly 11:05 pm but it took so long and delayed for more than 30mins., the customer representative of pizza hut said that our order will arrive to our home on or before 11:40 to 11:45 so we wait for it, until it's already 11:45 so we tried to call them again and they said to us that someone from pizza hut / manager will give us a call and give us a feedback we wait again until it's already 12:05, we tried to call them again but the customer representative annoyed me for some reasons, like she always saying that somebody will call us, so im just like " its already 12midnight and were planning to sleep already " . And finally, exactly 12:30 there rider drop by, so we expect a apologize or something explanation .Both customer service representative and rider/delivery boy was so dissapointing.Very poor sevice pizza hut !!!

Jun 10, 2017

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