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Pizza Hut / delivery service

1 New Albany, IN, United States
Contact information:

I ordered a Dinner Box from Pizza Hut in New Albany at 11:15 on 3/19/2018. I originally told them carry out then changed it to delivery at 12PM. I spoke to the manager and she had told me that it would be at my dorm in just 30 minutes. I had class at 1:15 and still hadn't received it. I called and told them and they said the delivery driver was going to walk out the door in about 5 minutes. That is 45 minutes after the expected delivery time which was only 20 minutes. I had gave my card over the phone which they had already taken the money out of my account and I still haven't received my pizza. I would like a refund and my next pizza on them. If not, I will take my business else where. No need for it to take 2 hours.
Pizza Hut: [protected]

Mar 19, 2018

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