Pizza Hut / delivery and customer service

Thornton, CO, United States

I ordered 3 8 piece wings, here is my order number 3170923212620001181025828
We didnt get our order til 14 hours later, the next day. We ordered at 8:26 pm and didn't get them til around 1030 am the next day. The date of the order was 9/23 we got them on 9/24. Ended up getting it for free after a bunch of hassle and the manager was very rude. I called, they said the order was voided cause supposedly the delivery driver came to our door and we failed to answer. No one ever came to our door. They attempted to send it again this time I was to recieve a cal when they get there, never got a call, no one ever showed. Ended up going to bed and calling in the morning and the BS excuse I was given was "it was hectic last night " they sent our order first delivery and we finally got our food, 14 hours later. Extremely unhappy

Sep 24, 2017

Post your comment