I do think Pixie Mamas Rescue leader--the one who responds to emails is very unpeople friendly. You cannot run a rescue if you do not know how to interact with the humans that are going to adopt your dogs and provide you with the funds that keep you in business. Plus, how are you going to keep adopting dogs if you keep acting as if all people are stupid. It is unfair to chastise and ridicule people for asking questions that are not posted on the web page that they receive through petfinder. Don't advertise on petfinder or put a note on petfinder not to use their link to your web page because their link does not find a complete web page. Who would know that? Seems to me that you have turned off enough people that you might want to consider your people approach. Questions are legitimate to ask.