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PixelCrayons
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5.0 9 Reviews

PixelCrayons Complaints Summary

8 Resolved
0 Unresolved
Our verdict: With PixelCrayons's perfect complaints resolution rate, you can expect exemplary service. However, it's beneficial to read beyond the numbers. Explore detailed customer reviews to understand the context behind their success. Familiarize yourself with the full range of services offered by PixelCrayons and prepare clear communication for any interactions. Keeping a personal record of your dealings will help you navigate their services effectively and ensure your satisfaction with their performance.
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PixelCrayons reviews & complaints 9

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6:24 am EDT
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PixelCrayons I highly recommend PixelCrayons to a anyone looking for reliable and high-quality software development services.

I recently had the pleasure of working with PixelCrayons on a complex software development project. From the outset, their team exhibited unparalleled professionalism and dedication. What impressed me most was their ability to understand our requirements and deliver a custom solution that perfectly matched our needs. Their technical expertise, timely delivery, and exceptional customer service exceeded my expectations. The project's success has significantly contributed to our operational efficiency. I highly recommend PixelCrayons to anyone looking for reliable and high-quality software development services. Their commitment to excellence is evident in every aspect of their work.

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8:52 am EDT
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PixelCrayons they are a fraud

We worked with these guys to develop an app for our Shopify Store. We showed them a similar app of a competitor and they said they were totally capable of doing it. Well, after 6 months of delaying the project they delivered us a basic app that wasn't even close of what we asked for. It had bugs and it was completely unusable from a user perspective. We asked them to fix the bugs and to make the app user friendly and they cameback to us saying their developers couldn't get any further. In other words: take it or leave it. It is here when we asked them for a refund as we were not happy at all with the final result and they refused to return us the money even though in their company website says 100% money back guaranteed. So now we have no app and lost the initial investment.

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5:05 pm EST
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PixelCrayons web development

We had a friendly sales consultant tell us what we would get for the price. It was all in writing, there was no ambiguity. We shopped around and showed the guy what the competition was offering and he not only met it, but beat it. So…. We paid the fee in full. After that, it was a downward spiral. Execution was terrible. Negligent. Incompetent. Account was passed from developer to developer, each one saying that it would get done. About 20% of what we expected was delivered. They couldn't even change the font style and size. They didn't upload the content we provided. They couldn't create a basic form and we bought the theme that they told us to buy which came with hundreds of plug-ins but they didn't know what to do with it. We paid for wordpress hosting because they told us to and now we don't even use it. After a month of emails, texts, skype calls, full communication, demand for refunds, we received nothing. It was such a waste of time and money. Please trust this review and find another web developer. These guys don't know what they are doing and should not be allowed to be in business.

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11:26 pm EDT
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PixelCrayons website developers

I had an idea for a website ... to provide online therapy and decided on pixel crayons because I liked their website and thought if they were located in India the cost would be lower than using a company in Canada.
I'm not a computer savvy person and so can't comment on the quality of website development but after four months of having my project and in my first Skype meeting showing me that they had created a customer log in page and change password feature ... I was confused as this seems so basic that I would have thought it would take minutes to create but I can't comment on that.
Pixelcrayons has not followed through on a single contract obligation - they work has been so slow I find myself wondering if it's a real company or I've just been scammed.
So incredibly slow - the site should have been completed in March 2017 and now three months later still nowhere near completed.
I really regret choosing this company. I would never recommend them. They are not helpful at all. Please, if you are a novice at using computer programming do not choose this company.
I am considering legal action to get my money back.

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3:09 am EDT
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PixelCrayons Fraud company

WE contacted Pixel Crayons for Web designing. First phase we wanted from them Business name, Logo, Tagline, Business Cards etc and in Second phase complete Web designing. First we started with Phase 1 and then they asked as to make payment in advance. After they received the payment from us they started playing games and ultimately we found that Pixel Crayons is a fraud company.They cheated us big time. We suffered a huge loss in business because of them as we kept waiting for the delivery in order to start our new venture. They stopped to respond to our mails and calls. I request all the companies to be aware of this company. We are now filing a case against this company. Overall Pixel Crayons is a fraud company. Please spread it to all so that other companies dont fall prey to their fraudulant tactics.

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picasso1337
, SE
Dec 03, 2017 11:28 pm EST

I feel with you guys. They took our money and never replied again. A guy called "Arjun" repetedly told me he was gonna talk to the accountant and CEO for a refund - but when he ran out of excuses he stopped answering. How did you proceed?

Worst service ever.

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5:29 am EST
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PixelCrayons The rep promised to finish the job on time, but it was lie

OMG. It was the worst experience. I contacted the rep from the company www.pixelcrayons.com. I needed to make the web design ASAP. The rep told me that it was possible, so I provided the half of the sum and started to wait, but after that I heard only fake promises and blah-blah. The company is really unprofessional and unreliable. Better don’t trust them. As well as share your views about it.

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7:38 am EST
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PixelCrayons They didn't listen to us and didn't provide project on time

Don’t waste time. The company www.pixelcrayons.com turned to be really bad. They couldn’t provide the job on time, but they provided only fake promises and blah-blah. After couple of weeks, we asked to return money back and stop the whole project, but they didn’t listen to us. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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4:42 am EST
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PixelCrayons They didn't provide any support at all

I won’t advise the services from the company www.pixelcrayons.com. I worked with them recently, but it was really bad. They didn’t provide what they promised and the services were the worst. They spoke with me in rude manner and didn’t provide any support, but they promised to do it. The rep told me that it was possible to get help from the techs 24/7. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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3:19 pm EDT
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PixelCrayons It isn't the website that is the problem, it is the company

It isn't the website that is the problem, it is the company. First, they delayed the projects for months, then twisted the wording in their original proposal by interpreting common terms in an unusual matter if the website did not include a feature that was promised. We would never, ever, use them again.

Read full review of PixelCrayons and 4 comments
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Ambika Rawat
, US
Mar 20, 2024 7:06 am EDT
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Pixelcrayons outshines with their superb blend of creativity and technical prowess. Timely deliveries and remarkable professionalism made our experience stellar. Highly recommended for top-notch digital solutions!

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Ravi112
, US
May 12, 2017 2:58 pm EDT

This company is a complete fraud. AVOID AT ALL COSTS.

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Mitch11
, AU
Apr 17, 2017 7:17 am EDT
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Shocking company to deal with. Failed to deliver on the scope of the project despite extremely specific requirements document. Massive cost blow outs of 100% more than quote and more than triple the time. This companies project management is appalling. Not a single item was delivered on time, requires constant follow up and blatant lies from the project team assuring work is being done only to find out it has not.

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Georgia87
, IN
Oct 07, 2013 3:02 am EDT

I have worked with PixelCrayons for my HTML5 website project and they did a fantastic job, the team is so co-operative and efficient in serving to their clients. My experience was really good, while working with them and would recommend other as well for any of the website development projects. Also, I would love to work more with them for my application development requirement soon.

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Contact PixelCrayons customer service

Phone numbers

+91 888 210 8080 +1 (646) 415-8677 More phone numbers

Website

www.pixelcrayons.com

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