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Pinnacle Security / Preying on the Elderly

1 1290 Sandhill Road, Orem, UT 84058, United States Review updated:
Contact information:

Don't open you door!
Devcon security & pinnacle security are a team.
Search the horror stories for yourself.

Don't open you door for these a high pressure door-to-door knockers.
My frail, elderly, recently widowed neighbor was scammed by them just last month. They had adt for years and this sales guy came to his door at 7pm and said he was from adt to do an upgrade to his system. Immediately the installer sidekick got to work 'retuning' the entire system for three hours until well after 10pm. My neighbor then signed the paperwork under severe duress not knowing or reading the contract, just wanting them out of his house. He's a frail trusting elderly gentlemen that's easily confused. My neighbor says on the way out the sales guy came clean and said "we actually work for pinnacle security and we're in the neighborhood stealing adt customers". My neighbor was broken and distraught now being 11pm and having his functioning adt system ripped out for something he never wanted by devcon. By the time my neighbor regained the composure to call devcon a week later to complain the contractual three days has passed in which he could have canceled. Now he has a devcon sigh in his yard and he'll be stuck in an endless contract loop which he can only cancel during the contract anniversary month and from what I read devcon makes canceling during this time very difficult, not answering the phone, not returning phones call, loosing cancellation forms, etc.
Stay away!!

-devcon and pinnacle are a team at this.
http://www.securitysys...

-the best business bureau give pinnacle an "f" rating with 1200+ complaints.
http://www.bbb.org/uta...

-5 separate state attorney's have filed and won legal actions against their criminal business practices.
Il
http://illinoisattorne...
Mo
http://ago.mo.gov/news...
http://www.abc17news.c...
Ny
http://www.ag.ny.gov/s...
Oh
http://www.ohioattorne...
Fl
http://myfloridalegal...

Links to read for yourself:
http://www.complaintsb...
http://www.ripoffrepor...
http://pinnacle-securi...
http://www.consumeraff...

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