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PinkBasis Customer Service Phone, Email, Contacts

PinkBasis
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www.pinkbasis.com
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1.0 23 Reviews

PinkBasis Complaints Summary

0 Resolved
13 Unresolved
Our verdict: Engaging with PinkBasis at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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PinkBasis reviews & complaints 23

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4:15 am EST

PinkBasis my order never arrived

Unlike the others, I didn't order clothes from this website, however, the service I got was absolutely the same.
My order consisted of (I copied and pasted their name from the website they could easily find my order): sexy gold textured cut out hoop earrings, style: accessories-earrings-bien-ier-1891gold and sexy silver detailed dangled accent hoop earrings, style: accessories-earrings-kk89a-6686silver, 35 dollars in total. not that expensive, I understand, but it doesn't mean I wanted to give money for nothing. the earrings never arrived. I ordered them two months ago. if you have issues with shipping so small items, I can only imagine what your other customers who ordered clothes or shoes feel. I am with you, folks.

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3:49 am EDT

PinkBasis Bad service. Order was shipped separately

Ordered two pair of heel booties from www.pinkbasis.com website and received only one pair. I can't say anything good about quality, I think this site is too overpriced, quality isn't the worst, but also not the best.
When I contacted Pinkbasis and asked about the second pair they said that they shipped my order separately, but they funniest thing was that they were not able to explain why they did that. Anyway, they said that my second pair will be here any time soon, but it never arrived and when I asked Pinkbasis for help they refused to cancel my order. They said that if I wanted a refund I was supposed to ship back everything, I mean two pairs. But I had only one and the second one was missing.
They gave me nothing but trouble! Terrible service!

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K
1:30 am EDT

PinkBasis Worst company ever

I made my order in early September and it is now mid October. So I placed my order with PinkBasis company and they said I'll get it within two weeks . When nothing arrived I contacted PinkBasis and asked when will I get my order and their rep said that they need more time to deliver it. Then I asked them to cancel my order and refund my money but they claimed that it was not possible since my order was already shipped. They asked me to be more patient.
So, it is now October and still no sign of my order. And when I try to reach these guys from PinkBasis they do not reply.

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PinkBasis Customer Reviews Overview

PinkBasis is a popular online fashion store that offers a wide range of trendy clothing, shoes, and accessories for women. Our team of experts has analyzed the PinkBasis reviews to provide you with an overview of the customer experience.

The majority of PinkBasis reviews are positive, with customers praising the quality of the products, affordable prices, and fast shipping. Many customers also appreciate the wide selection of styles and sizes available on the website.

PinkBasis is known for its excellent customer service, with many customers reporting that their issues were resolved quickly and efficiently. The website is easy to navigate, and the checkout process is straightforward, making it easy for customers to place orders.

Some customers have reported issues with sizing, so it is important to carefully review the size chart before making a purchase. However, PinkBasis offers a hassle-free return policy, which allows customers to return items that do not fit or meet their expectations.

Overall, PinkBasis is a reliable and affordable online fashion store that offers a wide range of stylish clothing, shoes, and accessories for women. With fast shipping, excellent customer service, and a hassle-free return policy, PinkBasis is a great choice for fashion-conscious shoppers.
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