PinkBasis reviews and complaints 23
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customer service order refund website money disappointed shipping experience products package shoes email purchase return shop arrive store credit company service reviewsNewest PinkBasis reviews and complaints
my order never arrived
Unlike the others, I didn't order clothes from this website, however, the service I got was absolutely the same.
My order consisted of (I copied and pasted their name from the website they could easily find my order): sexy gold textured cut out hoop earrings, style: accessories-earrings-bien-ier-1891gold and sexy silver detailed dangled accent hoop earrings, style: accessories-earrings-kk89a-6686silver, 35 dollars in total. not that expensive, I understand, but it doesn't mean I wanted to give money for nothing. the earrings never arrived. I ordered them two months ago. if you have issues with shipping so small items, I can only imagine what your other customers who ordered clothes or shoes feel. I am with you, folks.
Bad service. Order was shipped separately
Ordered two pair of heel booties from www.pinkbasis.com website and received only one pair. I can't say anything good about quality, I think this site is too overpriced, quality isn't the worst, but also not the best.
When I contacted Pinkbasis and asked about the second pair they said that they shipped my order separately, but they funniest thing was that they were not able to explain why they did that. Anyway, they said that my second pair will be here any time soon, but it never arrived and when I asked Pinkbasis for help they refused to cancel my order. They said that if I wanted a refund I was supposed to ship back everything, I mean two pairs. But I had only one and the second one was missing.
They gave me nothing but trouble! Terrible service!
Worst company ever
I made my order in early September and it is now mid October. So I placed my order with PinkBasis company and they said I'll get it within two weeks . When nothing arrived I contacted PinkBasis and asked when will I get my order and their rep said that they need more time to deliver it. Then I asked them to cancel my order and refund my money but they claimed that it was not possible since my order was already shipped. They asked me to be more patient.
So, it is now October and still no sign of my order. And when I try to reach these guys from PinkBasis they do not reply.
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