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Pink Boutique
Pink Boutique Customer Service Phone, Email, Contacts

Pink Boutique
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www.pinkboutique.co.uk
www.pinkboutique.co.uk

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1.3 29 Reviews

Pink Boutique Complaints Summary

1 Resolved
18 Unresolved
Our verdict: If considering services from Pink Boutique with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Pink Boutique reviews & complaints 29

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Newest Pink Boutique reviews & complaints

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N
11:26 am EDT

Pink Boutique Store hours on website are not what store has

Went to Pink store to purchase items on a one day sale yesterday, October 30 at 7:02pm. As I was about to enter the store I was stopped and told they were closed. At first I thought she was kidding, but she pointed to a sign on the floor that had store hours 11:30 - 7:00pm. This is different hours than what is on their website at this particular store, 11:30 - 8:00pm. I checked the hours before I went because I know that store hours vary at the stores in the Mall. I asked if I could just go in quickly to get the items I wanted to purchase, no shopping around, since I was there. She said if I wanted them to order online, which I didn't want to pay shipping charges. I wanted to purchase the 10 panties for $35 for each of my twin grand daughters for a Christmas gift. When I left there upset I thought, well other people have done the same as me, seeing that the website hours are until 8:00pm or why else would they have someone standing at the entrance pointing down at the sign on the floor and it was just 7:00pm. I would appreciate it so much if you could allow me the opportunity to purchase the items at the sale price.
Thank you

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A
10:33 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Pink Boutique has left an official reply on this complaint.

Pink Boutique burgundy jumpsuit

I placed an order thursday 21st february on a jumpsuit I payed for next day delivery. As I was going out the night after to which I needed the jumpsuit to wear that night! We are now on sunday and I still havnt got my item. I'm not happy at all with the service £30 and £4 for next day delivery out of pocket and no item! I will not be ordering from pink boutique again and I want a full refund!

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3:17 am EST
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Pink Boutique delivery

I ordered a dress of pink boutique last Thursday. I got an email on Wednesday to say it would delivered to my address on that day. Still no sign of it today Saturday so I went to track my parcel and on it said the parcel had been signed for in Portarlington. I love in Portlaoise and I didn't sign for any parcel. I'm very upset as this was my Christmas outfit and I never had a problem with pink boutique before

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8:15 pm EDT
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Pink Boutique venetian nights black culotte jumpsuit

I purchased this jumpsuit last week, it was delivered to me on Tuesday. I had worn this jumpsuit for a 15 minutes, in which I hadn't even left home, and one of the straps snapped on the jumpsuit. I am very disappointed in this as I was expecting it to be a good quality jumpsuit and for one of the straps to snap as quickly as it did means that I am unlikely to purchase any products from you again. I would appreciate if you contacted me regarding further action towards this problem and would appreciate a refund to help this. Contact me via email: [protected]@gmail.com, I have attached images so you can see the damage to the jumpsuit which was worn

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3:09 pm EDT
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Pink Boutique service

I placed an order on 27th June and received it nearly 6 days later .. also upon arrival the package did not require a signature and was infact just freely handed over to my partner without any questioning. I then returned 2/4 items on the 17th July as they looked nothing like the photo to which I sent recorded and after checking my Royal Mail delivery it was shown as signed for a week later so at this point binned my receipt and awaited refund. After not hearing anything at all for over a month I sent an email to "customer care" team who sent me back a pretty useless email telling me to wait a further 7-10 working days. Again this evening nearly 9 weeks after placing my original order I sent a further email querying my return and refund, to which I received a very cheeky email back from this so called customer care team .. this girl's service was disgusting and yet here I am again no further on with my refund !

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R
4:39 am EDT

Pink Boutique order number: [protected]

I ordered this product on the 27/07 paying extra for next day delivery. I DID NOT receive this order on the 28/07 as expected dispite recieving correspondence to state my item would be delivered 12.35-13.35am. I cancelled work and waited at home for this parcel! On the 29/07 I went to the dpd depot in at da1 1jq they send me to da1 4fl who were closed. I also returned back here on the 30/07 and again they were closed! On the 31/07 I went on holiday which is the reason why i purchased this dress. As you can see this has been an unpleasant experience, I am very unhappy with the service I have recieve and would expect to be compensated for my inconvience. Please refund the next day delivery cost and the sum of 7 for time missed at work and petrol to run around searching for my parcel. If this sum is not refunded back to me by the 8th August I will be forced to take this futher.

I look forward to hearing back to you with good news.

Thanks,

Rebecca Green

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3:16 am EDT
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Pink Boutique package I ordered from you the beginning of june

I ordered a package from you the beginning of June and I paid for sighned delivery someone else has sighned for it and I don't know who I have been in contact with the manager of royle mail and they have told me to contact the sender that it is your responsibility if I do not reseve my package and that you will iver replace or refund can you contact me if you need more information [protected] my name is Sharon Harty and the tracking number is fh815247373gb thanks

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7:29 am EDT

Pink Boutique sizes

I have ordered a lovely dress from Pink Boutique website and when I made my order I followed all the instruction and picked the size according to their size chart.
When my dress finally arrived not only it looked nothing like picture but it was also at least two sizes bigger than I expected! When I contacted customer service they said that I picked the wrong size and literally they said it was my fault.
I asked for a smaller size and they said that they don't do exchanges. They said that I can send the dress back in order to get a refund. So I paid some extra money for the return shipping and sent the dress back.
I never got my money back and when I contacted customer service they claimed that refund was issued a long time ago. I contacted my back and asked them to check and they said that there was no money transferred to my bank account by Pink Boutique. Contacted them again and they refused to listen! These people are scammers! Do not buy anything from Pink Boutique!

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R
6:09 am EDT

Pink Boutique their customer services is scam

I ordered some stuff from the website www.pinkboutique.com. I received all confirmation info and was really disappointed, ‘coz my parcel was lost. I contacted the customer services and the agent was really useless. She promised to check my order and it took about 20 minutes, and I waited on the phone all this time. Later she told that she would call me back, ‘coz she needed to speak with the manager. After that I never heard from her. Don’t buy from them and post comments.

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Pink Boutique Customer Reviews Overview

Pink Boutique is a popular online fashion retailer that offers a wide range of stylish clothing and accessories for women. The website has received numerous positive reviews from customers who have praised the quality of the products, the fast delivery times, and the excellent customer service.

One of the standout features of Pink Boutique is the extensive range of clothing available, with customers commenting on the variety of styles and sizes on offer. The website is easy to navigate, with clear product descriptions and images that accurately represent the items.

Customers have also praised the fast delivery times, with many receiving their orders within a few days of placing them. The company offers a range of delivery options, including next-day delivery for those who need their items urgently.

Another positive aspect of Pink Boutique is the excellent customer service. The company has a dedicated customer service team who are available to answer any queries or concerns that customers may have. Many customers have commented on the helpfulness and professionalism of the team.

Overall, Pink Boutique is a highly regarded online fashion retailer that offers a great selection of clothing and accessories for women. With fast delivery times, excellent customer service, and a wide range of products, it's no surprise that the website has received so many positive reviews from satisfied customers.
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Contact Pink Boutique customer service

Phone number

+44 33 3358 3533

Website

www.pinkboutique.co.uk

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