I had so much hope for them, as their features sounded nice (they had retry #, pinless dialing and speed numbers), and some review sites actually said try them out. Their verification email takes > 24 hours and the verification process is silly. They ask you to respond back with your PIN and secret question. When I did, the ###s responded back with an email asking for account details over and over again. I we so frustrated with this inane process that I had no confidence in them as a viable carrier, then I researched more and found no one else to be even close so thought I would give them another chance and relented and sent them all info they needed by this time my account was canceled.
By the way, initially, just to setup the account took me more than 3 days, fraught with a dozen retries the first day. Then on the 3rd day it started working again.
If not for other sites being crappier I would not have given these close a second look.