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Pictureme Photo Of Minot Walmart / customer service and bad pictures

1 Minot, ND, United States
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My Son and Future Daughter in law took their 6 week daughter to get her 1st pictures done. They chose the one where the parents hold the child in their hands. the picture should of been printed landscape (like a rectangle on the long side) instead it was taken the other way. The person taking the picture was very rude and the person working at the time of pick up was very rude. Until now, I have always liked dealing with Wal Mart, but under the circumstance we will not be going back unless some major changes happen.
Now have absolutely useless pictures, I can not send them to family or even use them as announcements. What are you as a company going to do???? I believe Crystal House even without her ticket should get her $ back. No questions asked. I have never been so disappointed.

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