Picture People / Unmet wanted needs

Brea, CA, United States
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Arrived 10 minutes late(first time at that mall I got lost) I was then considered a Walk-in. Waited for 3hours! It was my sons nap time he was starting to get fussy. I told the photographer it was for Easter. She used NO props at all! I had to suggest them and bring my own BOY bunny ears. I didn't feel she tried at all to make my son smile. Waste of Time! Studio extremely small and crowded (they should've considered strollers before making that huge appointment desk)

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