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Pick n Payrequest a refund because they charge me twice

Review updated:

21/01/2017

I went to pick n pay in alberton to buy grocery when I make payment I swiped my post bank card and the card was declined and I pay cash. when I went to check my balance on my post office card it showed that the money went through pick n pay debited 1020, it showed in the statement that money was debited. I went to pick n pay to show them the lady who was assisting me told me that is not their fault I should go to post office to give me my money.

  • Updated by katli, Jan 31, 2017

    21/01/2017

    I went to pick n pay in alberton to buy grocery when I make payment I swiped my post bank card and the card was declined and I pay cash. when I went to check my balance on my post office card it showed that the money went through pick n pay debited 1020, it showed in the statement that money was debited. I went to pick n pay to show them the lady who was assisting me told me that is not their fault I should go to post office to give me my money.

Ka
Jan 31, 2017
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Comments

  •   Jan 31, 2017

    Your bank needs to reverse it. It will take a few days to fall off. Pick and Pay does not control your bank. Obviously, since the card showed declined, they did not get the money.

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