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PhotoVideo Network / Dishonest Crooks

1 271 Route 46 West Suite F-108Fairfield, NJ, United States
Contact information:
Phone: 973-276-8000

Against my better judgement I signed a contract with these crooks because I had little time left and had to lock in the date. I asked the sales rep (RALPH) if I can cancel the contract within 3 days, which is standard and is even on their contract. He said absolute for a full refund. When I couldn't reach the office to get clarity on the package I could not get in touch with anyone. Afraid of being swindled, I mailed the cancellation letter on the third day and even called & faxed them. After a month of trying to reach the manager (NICK) and being told by the receptionist that he was either on vacation, at a meeting, out of the office & on the other line I fanally spoke with him. He denied the refund and offered me a credit voucher (which they never sent). I am currently suing them for my deposit back and I am glad that I never used them at my wedding. For those who need this type of service, we used The Pros and they were great. STAY AWAY FROM THIS COMPANY!!! You have been warned.

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