Phonesured / Unlawful debit order
I have had a Cell C contract for about three years now and and about three months ago I noticed that R44 was deducted from my bank account. I have stopped this debit order every month I had the chance to hoping that someone would contact me so I could find out who it was that has placed a debit order on my account.
This morning I received an sms stating I need to ensure that I have enough available funds in my account for a R44 phonesured debit account. What I would like to know is who gave Phonesured the permission to set up a debit order on my account? Where did they get my details from? This is the same as fraud and I am really unhappy to see that I am not the only one who was caught in this way.
I will keep on reversing this debit order until it is stopped from Phonesured's side. And would like a full explanation on who authorised the debit order seeing that I wasn't even aware of it.