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Phone Is Cash / Rip off company

1 Brooklyn, NY, United States Review updated:
Contact information:

Sent this company multiple phones several months ago. They have not paid me. I have sent sever emails to their customer service dept with no answer.

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  • Ka
      20th of Jan, 2009
    0 Votes

    I too have been ripped off by Phone is Cash. I was able to finally locate a phone number for them, but no one answers it. I think it's a fax machine. The number is (718) 837-0385. I've sent them numerous phones for recycling because they have the best buy back prices. But they keep the phones and don't send a check for them!! It's very disappointing to say the least!

  • Ma
      17th of Aug, 2009
    0 Votes

    I truly agree, the company known as is FRAUDULENT. DO NOT SEND YOUR PHONES, because they do not send any payment. I sent my phone and then after a week they told me the phone had no value. I was ripped off, and they are liars.

  • Mr
      16th of Nov, 2010
    0 Votes

    The price offered prior to sending in my Blackberry Storm was $90. It was in good condition, used only about 1 year. I packed it up with accessories and sent it off. When Phone is Cash rec'd it, they said they'd offer me $10 b/c the screen did not work. I asked repeatedly how this could have happened, but got no response. I did get the check for $10, after not responding to the offer and instead asking questions that weren't answered. I sent in a money order for $10 and their payment for $10 to have the phone returned to me. It was returned, with no accessories. This company is a total rip-off, and I'm planning on reporting it to the appropriate authorities.

  • Di
      22nd of Feb, 2011
    0 Votes

    Do not use this company. Please don't.
    You pay your shipping costs to mail to them to keep. They will tell you the phones do not qualify. I sent them 3...all in good working order. I also sent them the chargers and batteries. I was scammed. If you notice there is no contact phone number on their website...also no street address. All you will find is a p.o. box. There is no communication.

  • Sp
      11th of Jun, 2011
    0 Votes

    I am having the same issue. I sent the phones and an iPod insured with tracking and know that they were delivered almost 30 days ago. I have e-mailed numerous times, but get no response. I have however found some recourse. They resell the phone through ebay using the seller name JustUsedPhone and through Both websites are hosted by I have found some of the devices I sent already listed on ebay and have been reporting them to ebay as stolen merchandise, as at this point that is what they are. I have also filed abuse reports for both of their websites through godaddy via email, at, or via telephone, at 480-624-2505. I am sure if enough people complain, they will either change their ways or be shut down.

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