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Phillips / Extremely after sale service

1 India
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I had purchased music system from ezone city center Hyderabad India in Jul/07 in the name of my son Mr. Abhijeet Taneja. The system went unserviceable in Apr 08 & the same was given for repairs at co's authorized service center M/S DIG WAVES Hyderabad India on Apr/30 vide work order no. 00502 of Apr/30.The system is still under warranty period.This is the third time the sys. has been given for repairs. It indicates poor quality control. Inspite of my repeated reminders to the service center & the help line of Phillips the music system has not been given to me after repairs. There is no response at all & valid reasons for such inordinate delays. The Co. of such repute is not bothered towards customer satisfaction. A couldn't careless attitude.

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