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Philippine Long Distance Telephone [PLDT] / dsl plan 1699 upgrade

Quezon City, PH
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I have been waiting for your team to work on internet upgrade and its way beyond the timeframe yet no one treated my request with urgency. Your customer service has always been so poor since I had this plan, which is so frustrating. My work is jeopardized because of the delay. What seems to be the problem? You said 2-3BD processing for the upgrade requesr yet its almost 2 weeks now. Do something about it if you want to keep your customers!

Ke
Mar 13, 2017

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