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The good, the bad, and the ugly - discover what customers are saying about Philippe Richard Cookware

Welcome to our customer reviews and complaints page for Philippe Richard Cookware. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Philippe Richard Cookware.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Philippe Richard Cookware's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Philippe Richard Cookware, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Philippe Richard Cookware. Your feedback is an important part of our community and will help others make informed decisions.

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5:58 pm EST
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Philippe Richard Cookware Rebate

Bought philippe richard cookware at jc pennys in april and sent in my rebate with the receipts and the bar code off the box. I never received anything back from the company and they have no website to contact them by. I contacted jcpennys and they told me that there is nothing they can do for me it is a manyfactures issue. I think that they need to stop selling this brand until this problem is taken care of. I'm not the only one who has had this problem. The rebate was the only reason i bought this particular brand because after the rebate they were cheaper but after i didn't received my rebate i ended up paying more.

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Susan Bennett
, US
Jan 21, 2016 7:36 am EST

I only found table top unlimited and Phillipe Richards on facebook, so have posted my issue there. I also have complaint.

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M. J0yner
, US
Mar 07, 2011 3:24 pm EST

I bought the porcelain 13xxX2 baking dish for Thanksgiving 2010. I used it for the second time on yesterday and the handle on the top broke off in my hand. I will be contacting the store and anyone else that can rectify the situation NOW. M.J. in Tampa, FL

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webopolis
Fort Myers, US
Nov 24, 2010 1:56 am EST

Philippe Richard Cookware is manufactured by Table Tops Unlimited. The Phillipe Richard brand is sold exclusively at JC Penny. Here's their Web site: http://www.tabletopsunltd.com/en

Good luck.

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7:33 pm EST
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Philippe Richard Cookware My rebate

I called that number [protected], and I got a message after message to nobody, I need my $30.00 dollars rebate and it passed 8-10 weeks, can I please get so help so that I can get my money, I will never buy anything from J C PENNEY, that involue a rebate because never this problem from macys or any ofter stores, for my money, I brought it on a J C PENNEY credit card, and I still can't get any help.please help me.

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MikaSaur24
Redondo Beach, US
Aug 27, 2012 10:24 am EDT

We are sorry for any inconvenience we may have caused you. We ask that you please contact our customer service department if you would like to resolve this issue. Below we have included the correct web address, e-mail, and phone number. We look forward to resolving this issue, as your satisfaction is of the utmost importance.

www.tabletopsunltd.com
customerservice@ttucorp.com
[protected] ex: 1432

Sincerely,
Tabletops Unlimited, Inc.

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Dont buy JCPenny
, US
May 09, 2011 7:46 pm EDT

They sent me a letter saying I did not qualify because I did not send my upc code. I triple checked to make sure I folllowed all the guidelines and that everything was placed in the envelope. I made a copy of it too.I messaged them several times. No reply back. I contacted JCPenny and they claim that is not their responsibility, I have to go to Philippe Richard company. So I asked JCPenny for contact number to them and the don't have it. If I was JCPenny, I could be concerned about my customers more. But I guess they dont want my business anymore. This is definately a scam. Plus JCPennys stuff has gone down hill. Bought my husband some shirts there and the arms shrunk by many inches in length after a few washes.

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john nick
Edwardsville, US
Oct 22, 2010 9:33 pm EDT

i have not received my rebate for two months. thats ok i will not shop at J C Pennys agin...

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sells
Las Vegas, US
Jun 23, 2010 9:15 pm EDT

i agree i bought a set on christmas and we are in the end of june i still havent heard anything about the rebate i think they are a scam and i will never buy anything with there name on it
i cant belive how unprofessional they are...

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Deborah RObertson
p.o. box 29303, US
Apr 17, 2010 3:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased the philippe richard cook wear on jc penny's catolog And this cook wear is awful I have had the cookwear for 3 mts and i must tell you DO NOT EVER PURCHASE THIS COOK WEAR... It is not dishwasher safe all the backing codeing is washed off .. I'm afraid this cookwear can poison someone...I have tried to contact the company but always get the run around...

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Mika24
Willows, US
Apr 12, 2010 5:05 pm EDT

i just purchased a 21pc set non-stick cookware 2 days ago & i mailed in the rebate i hope i dont have that problem

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Adevalady
Wilmington, US
Mar 24, 2010 10:57 pm EDT

Try this site www.ttucorp.com/en/rebate and this number [protected]. I too purchased the set but after reading the comments i think i will take it back and forget about the rebate. However, I called the 800# and was told there was a three week back up on processing the rebates because the had an influx of rebates over the holidays although the receipt did say give 8-10 weeks for the refund to arrive and it will be in the form or an American Express gift card. Hope the info helps.

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11:22 am EDT
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Philippe Richard Cookware Not substantial

I purchased two (2) sets of Philippe Richard Cookware. The retail value stated was $99.00. I paid $59.00 for each set as they were on sale. The quality is terrible. I had given one set as a gift and kept the other set for myself. I was very displeased with my set, but the person I gave the set to saw me and said, "I know you gave me that set of cookware, but I hate it and I'm going to throw it away."

The pieces became discolored after the first use and, therefore, look very old. Everything sticks in the skillets, and it is impossible to clean them.

I am very displeased, and would like a refund, or a gift card to the store or something.

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1:55 pm EDT
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Like another report I read here, i also purchased a set of Philippe Richard, cookware at JCPenneys. I sent in the rebate receipt, and filled in all information required. I sent it in in the beginning of December at the latest. It is now the beginning of March, and I have not heard back. I kept copies of the receipt. I intended to look online for their...

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8:36 pm EDT
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Philippe Richard Cookware Cookware

This is the worst cookware that I have ever owned. Everything burns to the pans regardless of how low the temperature is. I have owned these pans for two months and they look like they are 10 year old and need to be replaced. I purchased them at JC Penny and am unable to find a website to lodge a complaint with the company. I would rather purchase Tromantina cookware from Walmart than these pans ever again.

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colin a wright
, JM
Feb 05, 2014 12:49 pm EST

The phillipe Richards pressure cooker is the worst i have bought, in using it two times since it has literally squirted the food out the sides on every occassion and makes a weird sound when it start pressuring then steam + food water comes out the side under the rim

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11:38 am EST
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My husband purchased a 5 - qt. Pressure cooker and it has been used not that often, one of the handles broke. So he kept on using anyway. But somehow the pressure regulator was misplaced, and we have been looking all over the internet to try to purchase both items. Guest what all we were able to find was a rating / complain page, oh and where to buy them...

Read full review of Philippe Richard Cookware and 73 comments

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