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The good, the bad, and the ugly - discover what customers are saying about Philippe Richard

Welcome to our customer reviews and complaints page for Philippe Richard. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Philippe Richard.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Philippe Richard's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Philippe Richard, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Philippe Richard. Your feedback is an important part of our community and will help others make informed decisions.

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1:09 pm EDT
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Philippe Richard Aluminum pressure cooker. Danger!

.Unreliable and EXTREMELY DANGEROUS!. Purchased about two months ago (August 2015) at Walmart, used less than 10 times and absolutely not abused. Yesterday, Oct 9th, it blew it's gasket, spewing it's entire contents of 4 quarts in powerful jet of steam and scalding liquids. It happened before the cooker achieved it's full working temperature and pressure, and before the adjusting valve started to release steam. Luckily, I was out of kitchen at precisely that moment and was spared the injuries. There were reliability issues with the seal from the beginning, with the lid refusing to build up the pressure a couple of times. Judging by similar complains elsewhere, it seems that the Philippe Richards pressure cookers suffers from design faults

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6:07 pm EST
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Philippe Richard Rebate Prepaid Card - American Express

I purchased a Philippe Richard’s Cookware set from JC Penny’s in November 2010. I met all of the requirements; however, I’ve only received one of two rebate prepaid cards. I’ve made several attempts to use the $30.00 American Express rebate card at several stores; however, each time the card is declined. I also made several attempts to call the number listed on the back of the card, but to no avail. After holding on the line for 20 minutes or more and several failed attempts, I’ve given up. I would like to see the state’s attorney look into this matter. Thanks.

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9:38 pm EDT
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Philippe Richard expired rebate card

I purchased 2 sets of dinnerware (cranberry Swirl) from JCPennys and recieved a $20.00 gift card rebate promtly. However, I forgot that I had the card, and went to use it yesterday, not looking to see that it had an expiration date on it. The card expired 11/2009, and I was wondering if you could send me another one beings it was never used. I do beter with things on the phone, as I'm elderly and not real familiar with the computor. I still have the card and number. Are you able to help me? e-mail me your phone # if possible. Thank you . Elaine

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Update by Elaine Pennington
Nov 05, 2010 8:32 pm EDT

How long before I recieve an answer?

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10:46 pm EDT
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Philippe Richard stainless steel oval roaster

in trying to return an oval stainless steel roaster that we received as a wedding gift, we've been unable to locate a store who carries it. Research online proved the junk Philippe Richard products are. In further examining the roaster's box, we questioned the Toucan Bird stickier above the item number on the bottom of the box. Gently peeling the Toucan sticker off, showed that this "box" had its original UPC barcode cut out and the bird sticker placed over the bare cardboard area! Another sticker next to this is labeled Tabletops Unlimited, so it seems this roaster is a "second" somehow. Any ideas how it can be returned ANYWHERE? We're returning our newly purchased cutlery set too...never used...never will be by us!

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1:57 pm EDT
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What a joke. We purchased a Philippe Richard knife set from JC pennys for Christmas. What a piece of junk. The steak knifes slide across the meat and it is impossible to cut any type of meat with them. The scissors I put in the dishwasher and they cracked on both sides to where I am afraid to use them or worry about a piece breaking off and getting into...

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10:38 am EDT
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Philippe Richard rebates

I purchsed a cookware set a couple of years ago and a set of dishes around Christmas of 2009. I was to get rebates on both. $20.00 0n the cookware and $10.00 on the dishes. I have never received either one. I called JC Penney and got a phone number after I bought the cookware. I called but still didn't get my rebate.(I sent all the forms for both products). I will never buy this brand again. By the way- the cookware is not worth $5.00! I may call JC Penney again to see if I can get the phone number again. I have a few things to say!

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6:24 pm EST
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I bought a 15 piece knife set from JC Penneys about a year ago made by Philippe Richard. 3 months ago the bone shears broke in half while cutting ribs, isn't that what they are made for??? We let that go. Now, the scissors broke and the knives are starting to rust. I would never buy a Philippe Richard product again, we are very disappointed. And since they...

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2:18 pm EDT
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Philippe Richard FRAUDULENT REBATE

PHILIPPE RICHARD

I BOUGHT SOME PHILIPE RICHARD DISHES AT JCPENNEY, SENT IN FOR THE REBATE, RECEIVED A PHILIPE RICHARD AMERICAN EXPRESS CARD FOR $10.00 WHICH WAS WORTHLESS BECAUSE I WAS UNABLE TO REDEEM IT. NO ONE WOULD ACCEPT IT, NOT EVEN JCPENNEY
I WOULD HAVE TO SAY THAT THIS COMPANY IS VERY FRAUDULENT.

VERY DISGUSTED.

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Donna Gee
Crete, US
Jun 23, 2010 11:55 am EDT

What was the pattern of the dishes? I'm thinking of purchasing Philippe Richard dishes from Penney's, but won't if the paint will come off after washing in the dishwasher.
I'm very leery of rebates. I bought Philippe Richard pots and pans about 14 years ago and sent in for the rebate of $20.00 never received it!

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wheels25
Rensselaer, US
Apr 19, 2010 8:18 pm EDT

well, I purchased the dishes did received the rebate; the card works; albeit there are many stipulations you have to read about...BUT the dishes silver paint is coming off after 10 washes in the dishwasher! The say they are dishwasher safe!

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11:54 am EDT
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Philippe Richard Cookware

This cookwares gray nonstick coating turns brown when your cooking and emits a strange odor even when cooking over low heat. My daughter picked this out to have for her appartment when she left home. She has only been using it for less than 3 weeks and it is developing black spots on some places where it had been turning brown. I told her to quite using it. It the brown color and smell seem like a health risk alone not to mention we also realized it was made in CHINA. We are going to contact JC Penny to see if they will accept it as a return due to being defective.

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12:11 pm EDT
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Philippe Richard rebate

Their number is [protected]...I think the problem is that they didn't tell you they needed the UPCs but you do. I just called and I bought the plates in November and it's been 7 months now. She said the reason my order was not processed was because I didn't send in the UPCs, unless I actually made that mistake on my own.

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11:24 am EDT
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Philippe Richard super poor qualtiy

I received philippe richard cookware from JC Penny in December 2008 as a Christmas gift. I did receive my rebate check which in the other complaints i guess i was lucky. I got online to write to phillippe richard to tell them their product is a piece of crap and can not find a web-site. I can not cook anything in these pans and it looks like i have had them for 10 years. I have bought cheap pans in the dollar store and have lasted longer than these. I would never recommend anyone buying this product. I can not believe that a good name like jcpennys would sell such crap. i hope someone lets the big wigs at penny's know what crap they are selling. i am going out today to buy new pots and pans at wal-mart. i'm sure they will last longer than these.

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