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[Resolved] Pharmaoffshore / Sent the wrong medication and will not respond to my emails

January 27, 2016
Order Number: 37535

I ordered Essentra for my husband and they sent us Estradiol instead ...and now they will not respond to my emails


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Order Update‏


Order Update
PharmaOffshore Add to contacts 1/29/16 Keep this message at the top of your inbox
To: phil calvert
[protected]@pharmaoffshore.com
Dear phil calvert,
The status of your order has been changed.

New Status: Payment received; Processing

Our comments to you are:
The transaction was completed successfully.
Please be advised that this charge will show as LAANTradeCo., Ltd. on your credit card statement.
Please also note that due to the current exchange rate - the amount on your bank statement may differ from the amount on the invoice for this order.
There might also be an international processing fee levied by your bank (not us!) for this transaction.
Should you have any objection about this transaction, please contact us before contacting your bank.

Kind regards,
Sarah, Customer Support.

Order Number: 37535
Date Ordered: Wednesday 27 January, 2016
Detailed Invoice: https://www.pharmaoffshore.com/account_history_info.php?order_id=37535


For all your questions about shipping and tracking, please go to: Shipping- and tracking support


We would appreciate if you let us know once your order has arrived and/or leave a note here: Customer Testimonials.

Have a nice day and thanks again for using PharmaOffshore.

  • Resolution statement

    PharmaOffshore is reshipping the correct medication we originally ordered and has contacted us in 2 emails we are satisfied that they will do a better job as it was the manufacturer who made the error and NOT PharmaOffshore...this complaint is resolved

Ma
Mar 01, 2016

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