Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Pharm Support Group


Failure of deliver!

Complaint Rating:  95 % with 19 votes
95% 19
Contact information:
Pharm Support Group
I placed an order three weeks ago and paid by credit card. I have not received my merchandise, the tracking website they offer does not exist and their tel nº is on answer phone. It would seem that they are scammers of the worst kind.
Complaint comments Comments (29) Complaint country Canada Complaint category E-Shopping


Sort by: Date | Rating
N  14th of Dec, 2007 by    0 Votes
This company took $85.63 from my account and never sent me any merchandise
A  17th of Dec, 2007 by    0 Votes
Totally agree. My recent experience was the same-took my money and never sent the product. Now they won't respond to my e-mails. Total BS, a company that's out of control and needs legal intervention.
A  17th of Jan, 2008 by    0 Votes
A Pharm-Support Group ho ordinato merce pagata con Mastercard il 27.10.2007 alle ore 16.24 per €308,44 ($ 443,89). Non ho mai ricevuto la merce; ho inviato a support@canadianpharmsupport.com numerose e-mail senza avere alcuna risposta. Sono truffatori; bisogna intervenire legalmente. Grazie. Paolo Migliorelli ITALIA
A  26th of Jan, 2008 by    0 Votes
I sent USD 49,17 on Jan 16th to Pharm Support Group. - tried in vain to reach company by phone over one week - nobody picks up the phones at numbers indicated in Order-confirmation mail.

Am seriously afraid of consecutive fraud on my credit card number..
A  4th of Feb, 2008 by    0 Votes
I have ordered a few items through this website about three weeks ago and paid by my debit card. Product has not arrived yet even though I was informed a week ago via e-mail that I will receive the merchandise following 3-5 business days. I received tracking number by e-mail; however, when I tried to track my order, given tracking number was not recognized. In addition, I have tried to reach them by phone, but it seems that their phone number does not exist. I can not believe that such ### are allowed to fool people! I am positive they are shameless scammers! I have lost $300>. People, be careful.
N  11th of Feb, 2008 by    0 Votes
I was looking the website up today and when I googled it this complaint site came up.

I am surprised to see these complaints as I have done buesiness with them for 2+ years for several different products and have had no issues whatsoever.

It does take a bit longer than they have said to have products delivered, but I have always received them shortly after the time promised, their trackers have been accurate, and I have thought the delays have been caused at customs or with the ground carriers.

I would be surprised if their were any REAL problems. I did have one parcel lost or stopped at customs and it was promptly replaced.

I wouldn't ever suggest what someone else do, but my experiences with them have been just fine.
N  15th of Feb, 2008 by    0 Votes
TOTAL SCAM - EVERY VICTIM PLEASE send an EMAIL TO THE FBI! they robbed me 351 USD - and TODAY they charged me 1500 USD for fortex.com - never used my credit card online only this one time for the med. order which NEVER ARRIVED !!!
N  6th of Mar, 2008 by    0 Votes
I had no problem. Got my stuff aprox. on time. It came from India.
A  17th of Mar, 2008 by    0 Votes
I orderet for 250 USD and i havent recieved my stuff. It's about 1 month ago i orderet to Denmark, still waiting hopefully!
A  18th of Mar, 2008 by    0 Votes
This is the best scam going. I knew within seconds of receiving the so called confirmation letter that I had been had. Their email addresses for follow-up are bogus. Their phone numbers are machines that just tell you that the person you are trying to reach is unavailable. It's been 6 weeks and my pharmacy order has not yet arrived. I contacted Mastercard to reverse the charges (which they have) and cancelled the credit card completely just in case these crooks try to charge something else to me. The whole thing reminds me of some words of wisdom I once heard... If it looks to good to be true it probably isn't kosher.
N  28th of Apr, 2008 by    0 Votes
i was ripped off also but please turn them in at this place.
the more people the better it will be..

A  14th of Aug, 2008 by    0 Votes
Sorry I didn't read this page of complaints before putting in the order to Pharma-Support Group. I was also deceived. In their order-confirmation letter Alexander threatens the purchaser of legal action should there be credit card fraud involved. In this case, the fraude is commited by the Pharma Support Group or Canada Med support (support@canadamedsupport.com)
Santiago, Chile August 14, 2008
D  20th of Aug, 2008 by    0 Votes
I was very skeptical of this site after I made my purchase. The phone # was invalid and the link to check my order did not work. I even alerted my charge card company of possible fraud. I received an Express Mail tracking number on the 3rd day after placing my order. Order shipped from India, went thru Customs in US, and was delivered today, 10 days after order entry. Product received was generic, but seems genuine and as advertised. Items were professionally packaged, individually foil sealed, and had manufacturers identification codes stamped in each foil pack.

I have notified my charge card company that services were performed as advertised and I am a satisfied Customer. I am very pleasantly surprised.
A  3rd of Sep, 2008 by    0 Votes
to whom it may concern
i received my orderIDX16-386452.i was very badly disappointed to receive a so expansive product in a so bad condition, and in a so bad appearence;this order is coming from sri lanka, (viva corp) i cannot even taste the productall pills are crashed, my first order came from india and i was satisfied,
this time i'm fully upset, i'm gone to proceed for a complain at the europeean board to stop a suchnegative attitude for cash payment customers
D  3rd of Sep, 2008 by    0 Votes
I recently had a positive experience with this company. I was admittedly very skeptical at first, with the nonresponsive e-mail address and phone number, but they delivered quality med's (generic, but real) on time and when they said they would.

I previously posted my positive response and I see that it has now been removed. Apparently this site is not interested in the "whole" truth. I am sure that some have had negative experiences, but I can attest to the fact that they are not 100% fraudulent at this site would have one believe.
N  17th of Oct, 2008 by    0 Votes
On July 21, 2008, my Visa card was charged $96.27 and you emailed me the same day with my order ID.
The order ID: S24-875148. I have not received the medication ordered. I have tried unsuccessfully to call the two phone numbers listed, no one answers. Could you kindly reply to this email and give me an update on my order. I have read the other complaints and sincerely hope that mine won't be listed in that column.

Kathryn Carrette
A  27th of Jan, 2009 by    0 Votes
Hi Its mr Ausi from down under.

I think I to a victum of my own stupidity. Its a nice well done web page isn't it? waiting 4weeks I think its good by to my $300.AU

Thanks for the warning.
D  7th of Feb, 2009 by    0 Votes
Be patient. I felt the same way. Did take awhile. Saw drug, generic cialis, in about 3-4 weeks from Sri Lanka. Have regular and generic. Seems to be about the same.
N  10th of Feb, 2009 by    0 Votes
i hope i haven't been scammed! i too tried to track my package and it said page can't be displayed. i tracked it right after i was given the number and it said it was processing. now 2 weeks later the tracking number won't work. i am very nervous about this and hope that this works because i am almost out of my medicine. ill follow up and let yall know if i ever get my package
N  10th of Feb, 2009 by    0 Votes
i hope i haven't been scammed! i ordered from them and was given a tracking number that worked right away. it said my order was processed and shipped. now 2 weeks later i check the tracking and it says page can't be displayed. i have a bad feeling that they took my money and ran. we will see! ill come back and give an update once i find something out.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Contact Us

Reply to