PetSmart reviews and complaints 1
View all 638 complaintsPetSmart - dirty, smelling section of store
The Petsmart on Balcones and 183 South in Austin, Texas has a section of there store in the back left in the cat Pedigree and Little Caesers that is rank, it smells like something is dead, maybe a mouse or rat? Spoiled food... I have been told that it has been like that for months and this person will not even shop there anymore. I smelled it myself two days ago and I cannot imagine how the employees cannot or just have learned to ignore it. I do not think this speaking well of that store.
I cannot take pictures of a smell or I would, I went myself to assure you that this problem was still happening. I think that the stock and shelves need to be checked for rotten food, mouse or rat feces and dead little creatures. This should be done throughout the store and of course the shelves should be decontaminated.
Latest PetSmart Reviews
Thanks Allot Petsmart A range of different things needed for all pets Great customer service Dog whistle review Awesome store and online buyingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!