Petland reviews and complaints 1
View all 71 complaintsPetland - sold sick puppy
On August 31, 2008 we purchased a Papillon puppy from Petland. It was lethargic on the first day, and we thought it was just all the new home excitment. The next day it began coughing, so we took it for the "free" initial visit at the vet recommended by Petland. They diagnosed Kennel Cough. Within a few weeks the dog was perking up.
However, as soon as she began eating and drinking regularly, she began urinating ALL the time. She urinates when she is walking, sitting on your lap, playing with the kids... The vet told us it a "behavioral issue." After two weeks of this, I demanded that the vet do something. It turns out that there is something wrong with the puppy.
The puppy has been to the vet about once a week at the cost of $100 to $400 a visit. The vet has made no diagnosis and is now accusing us of being "irresponsible pet owners" because we can't afford anymore tests. Petland refuses to pay any portion of the vet bills stating that the issue "is not genetic."
In summary, we purchased a $1200 purebred Papillon (and now that is in question as well) that is unable to be a member of the family. The puppy is "quarantined" in our kitchen so that it does not destroy our carpets or infect out other pets (or even our children?).
I think it is irresponsible of Petland to have sold us a sick puppy and then take no responsibility for getting the animal healthy. We have contacted an attorney and await a response on how to proceed.
The complaint has been investigated and resolved to the customer’s satisfaction.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I dont think you should get jack for being sold a sick puppy! Your ignorant for buying a puppy from Petland. Grow a brain and wake the hell up do your research before you buy a puppy!